Costa Club Punta Arena Hotel

Explore Costa Club Punta Arena Hotel
6.8
Pleasant
From 896 reviews
Cleanliness

7.4

Room Comfort

7.0

Location

8.0

Service and Facilites

7.8

Traveler Reviews Costa Club Punta Arena Hotel

Number of reviews per page
20
40
Top reviews
Raymundo
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

La comida no está muy buena
Andres
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bar and food were great
Evelyn Janette
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff and very affordable place. Close to el Malecon.
oscar
icon-with Children
with Children
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The money I paid was a little bit less than I paid last month at the Pacific riu that place was amazing almost the same price as you guys but not even close to the experience I had over there. The food was the same food every day. Let’s just say the buffet was just pancakes for my kids every morning and scrambled eggs for me Chiquis the same ones on the menu all day drinks only two tap drinks. All the soda machines were broken like I said for the price was not worth it at all. I’ve seen better places where I could’ve paid half of what I paid there. I’ve been better off for my kids.
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Rosa
icon-with Children
with Children
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean hotel, but the food and drinks were not acceptable. The alcohol selection was poor (even no tequila) some cheat alcohol that had just imagen everything tasted like water even the beer if you know about alcohol or beer tasting you would understand what I’m talking about. Me personally don’t drink but once in a while I like to drink a and the pool had missing tiles with sharp edges—unsafe for kids. We only saw a live guard once during our 4 days, even with children using the pool. They close everything by 10 o clock nothing fun to do at this hotel they have a cheat show that’s not even worth watch at 9:30 pm just overall is was terrible For the price, it wasn’t worth it, and we won’t be returning
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Jose
icon-with Children
with Children
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We booked a two-bedroom suite expecting comfort and basic amenities, but this stay missed the mark in several ways. For starters, there was no refrigerator or any appliances at all. It’s hard to understand how a suite doesn’t include at least a mini fridge or even a blow dryer—those feel like standard essentials. The furniture was noticeably outdated, which didn’t match the expectations set by the photos online. The pools are small, the pictures make the pool look much bigger than it actually is. During our stay, one of the ceiling fans stopped working. Maintenance came and removed it but never replaced it, leaving us without proper airflow. Luckily there was AC in the rooms. The buffet food was just okay—nothing memorable and definitely lacking flavor. So we ended up spending most of our time (and money) eating at nearby restaurants just to get better quality meals. On a positive note, the staff was friendly and polite throughout our stay, which we appreciated. However, based on the overall experience, I wouldn’t choose to stay here again.
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Ayden Thomas
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with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Staff was friendly and helpful, cold AC, big eating area, great views highly recommend
john
icon-
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Shower door was difficult to open and close.
Rene
icon-with Partner
with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

View from room was terrible (overlooking a roof in front of hotel). The pool was very busy & teenage kids jumping in. Not able to get a reservation at Italian restaurant. Margarita drinks were too sweet. Beer was good.
Lori
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Staff were wonderful, for Mexico I considered the rooms were clean. Pool area was cleaned up throughout the day.
juan
icon-with Partner
with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Okey
Giovanni Battista De
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Yes everything was good
Patricia
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Room ,Food ,
Jayne
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Breakfast was edible
Emelito
4.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Room has full of molds, everywhere from living area, bathroom and bedroom. Pillow, blanket and towels need to retire.
Eric
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room was kept very clean. Shout out to Anabel for job well done. Her patience in returning whenever we weren't ready to vacate was much appreciated. Staff were all very helpful. Pool was maintained daily. Most appreciated was any concerns were addressed quickly. Would highly recommend and be happy to stay again
Oscar
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Great stay!!!
Maureen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Staff is amazing! Property basic but well maintained. Great location. Room basic but comfortable beds and quiet
Monica
icon-Leisure
Leisure
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Staff was friendly helpful and polite. The property itself was horrible. The pool smelled so bad I couldn’t even swim in there. The chairs were very used. The food was always cold. I would never go back to this place.
clayton
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Very run down. No hot water in shower and pools were super dirty> Staff was great
Number of reviews per page
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