Overall Ratings & Reviews Royal Mirage Agadir

This hotel is a 2* at best. And, this is reflected in the price. Staff try their best under the circumstances. Breakfast is the same everyday and the hot food was served cold. Lots of bread, cakes and pastries on offer. There is an omelette station for hot eggs of choice. Ended up just having the coffee and tea. There was so much noise in the early hours from the night club next door! Revellers made so much noise with motorcycles revving at that time making it impossible to get a full night’s sleep. I slept for 10 solid hours the first night out of that hotel - that goes to show how sleep deprived I was! There is no Wi-Fi in the rooms - not in the room that I in. Reception staff promised to move me to a room with better reception but this did not happen for the week I was there. There are renovation works going on at the hotel on some of the floors. This was not intrusive though the works carried on until 9pm on some days. The rooms are a good size. But the shower was a weapon in its own right!!! The water pressure was too much and some of the nozzles were blocked. Just needed descaling but the technician thought it was ok… This could have been because of the language barrier. Majority of the staff do not speak English. The hotel’s location is very ideal. Close to the beach and the bus terminus is across the road. The staff are amazing: Mr Saad, the manager, Mr Ibrahim, Mr Ali, Mr Hassan, Mrs Aziza who cleaned my room, all made the stay worthwhile.

The staff R absolutely fantastic polite helpful. Can do with better food for dinner which I’ve had very disappointed with food definitely not worth 180D each adult Could’ve had a better shower as it was not powerful enough if u like ???

I stayed in the hotel for one night( thanks it was just 1 night other wise I would not stay There another night) I booked it at the last minute as I needed somewhere to stay over night when I arrived I was not impressed at all, i was about to leave if it wasn’t late. The smell at reception and the floors is bad. The hotel looks uncleaned, chipped doors and walls , rust in bathroom. The pillows and the bed looks like they were not changed, I found a hair on the bed sheet. I had to cover the pillow with the towel so I could sleep. Moreover I could not sleep at night due to the noise from the traffic outside the hotel. Went to restaurant for breakfast. The buffet was very basic, doesn’t look cleaned, behind the buffet is dirty, console and furniture dirty and looks old too. I could smell a bad smell as well. I went to get coffee from the machine but the the milk doesn’t work and they just put hot milk in a flask. I couldn’t drink coffee, then I went to get Moroccan tea, but looks very red strange colour, I couldn’t drink it. Also there is one of the lights broken and hanging down from the ceiling, they might fell and hit someone. My son wanted to go for swimming, there’s 2 swimming pool( for kids) very dirty you. And the other one was ok but it’s too deep for kids, so we couldn’t use it. And I just left the hotel and I wouldn’t go back near that place. I had a chat with one of the chef cooking the omelette, he said the owners and the management don’t care about the hotel.

The staff were very helpful. Muhammad (night shift) helped us a lot during our stay. Would recommend. It’s in a good location. Naya club is next door so it can be a bit noisy at night.

Very pleasant stay, was allocated sea vie room as requested...check was very smooth as hotel wasn't busy. Hotel is looking very dated but has all the facilities n is highly functional. Great choice breakfast n service was extremely good throughout! Def coming here again!

This is a hostel. AS get provided better hotel accommodation. Absolutely horrid hotel with hazards in the rooms. Throughout my stay I had no wifi in the room, had a cut from the rusted whb tap and other issues. I am escalating the matter as this hotel is misrepresented by the description provided on Expedia’s website. There is nothing Royal - it should not be listed. Better options - avoid, avoid, avoid for your sanity.

not a 4 stars hotel should be a 2

This hotel doesn’t have the criteria of a 4stars hotel. AC is old and not working properly, the tv is old and blurry. Not enough towels in the room, not recommended at all

I was aware of some negative reviews before and after booking but kept my reservation - i am glad I did. The hotel is really good; the staff are friendly, helpful and always have a smile. The facilities are good. The location is excellent for the main beach and shops, cafes, etc. There are some great views of the sea and cliff to be had also from the hotel. Value for money.

I pay from Expedia wen I get there the ask me for more money

it took us 2 hours to check in. then changes our room twice . No A/c there fore we left and got another hotel. It was one of the worse experience.

Not the best of hotels, very old and wifi doesn’t work at all in the rooms, hotel staff not the most friendly. Best thing about the hotel was the location.

We checked in 11:00pm. The hotel receptionist asked me what kind of room. I was surprised because they have it on the computer and still he asked me. I can’t check it on my phone but I know I my reservation was sea view. I have 2 rooms reserved but we had no sea view, 1st floor and the tv was not working. I have to call for help desk to complain about the tv not working. I was about to take a shower and found out how filthy the towels were as I took pictures of it. I called and wanted to talk to the manager but they will be there the next day. The following day I went to the reception and told them about the rooms and all my complaint. I was surprised when they said they were fully booked that’s why they did not have the room. The rooms were paid for so it’s not our fault. I travelled to many places but this was the worst ever with sanitation, service and professionalism. This hotel need to be rated 2

I stayed in this hotel between 28th Nov and 2nd Dec. The temperature was relatively low but not cold. The main problem I had in this hotel was the state of the facilities. In my first room, I was very close to the street traffic and couldn't have a decent sleep all night. Note that, a lot of people use VERY LOUD motorbikes in Agadir and they keep driving them all night. It was like a constant and continuous VROOOM VROOOOM inside the room. The mechanism of the bath was old and broken and the water failed to come out of the sprayer. The heating was not functional and at night it really became cold. Next day, I asked to be moved to a more quiet room. This time I was placed in a room towards the pool and sea. That was definitely quieter. However, the staff was not happy to move me and said "Ohh you are an economy class visitor, what were you expecting?". Seriously, this was a very very problematic response. I was never told that because I am getting a "DEAL" in expedia, I will receive bad treatment. The idea of a deal is that you are getting the same service for a cheaper price. If I am getting worse service for a cheaper price, well then what is the DEAL? The hotel served me old, almost torn towels, no slippers, no shampoo, no soap bar. All I had in the shower was liquid hand soap. A free safe was included, which I never needed. The breakfast was minimal, way below my Turkish breakfast standards. Overall, I spent 4 nights, bearable, but not pleasing. I will not repeat this.

This hotel is listed as 4 stars and I consider it 2 or 3 stars, the conditions of the rooms is very bad. The food at the hotel was awful!

it's not a five star as described it's a four star only and it needs a lot of improvements.

Greit hotell med relativt sentral beliggenhet og flott utsikt fra 4.etg

Tyvärr så genomgår hotellet renovering, därav mycket pågående arbete med tillhörande oväsen. Städning och Service var mycket bra! Bra närområde med bra utbud och gångavstånd till det mesta.

Bonjour Je suis très satisfait de ce hôtel l'accueil est parfait, la chambre est très belle, le personnel est très aimable et seviable Merci

Excellent