Overall Ratings & Reviews Royal Mirage Fes

Old

I stayed here before great place will stay again.

استغلال واضح وفاضح رفع سعر الغرفة رغم الدفع المسبق وتعامل سيء ورديء واثاث قديم ومتهالك

Everything is very good, location, services, people.

Great staff, friendly

My stay was okay. The hotel is very outdated and tired - I imagine it was a very nice hotel a few decades ago. Room was dark and needed an upgrade. Breakfast was below average for a hotel in Morocco. The location was convenient, however I wouldn't stay here again.

A great hotel and great breakfast. The pool was nice but not heated therefore could not go inside it was cold. Location was perfect walkable to the mall in 15 minutes. There is a shisha lounge/club that opens at 11 around the side of the hotel separate entrance worth checking out. I went during off peak time therefore there was not a lot of people staying in hotel.

Positive: room is big. Concierge staff is helpful and nice. Swimming pool is beautiful. Negative: the hotel is too old. The room not so clean. All staffs with poker face (unless one French lady on the front desk). The gym from 12:00 to 20:00 only, that’s not friendly for tourist actually. And the staff was even LATE. Not many choices in the breakfast.

City view rooms are poor like overall 6/10. Pool view rooms are better like 9/10, and elevators works on that side. Service was good, some receptionists were snobby but generally good staff.

Not bad. If you stay in the city view area then you will have a poor experience. I had a 3 night stay with family. First night I booked the street view and it was not great. Noisy, elevator stopped working after 10am, safe lock box was not working, bathrooms were poor and needed reno. However, the 2 other nights I booked with pool view, it was a bit more than city view but totally worth it. Nice clean room with 2 beds, bathroom was newly renovated. Everything was good. Breakfast was very good too.

Personnel très sympathique et disponible qui répond rapidement à toutes nos demandes !

Great hotel with good amenities.

I have really enjoyed the stay. Good location.

Nice hotel and the manager was really cool. We needed more time to relax before our flight and she helped us

Clean friendly environment

disappointed of not having tea bags and coffee in a $70 hotel ..not even a bottle of water...even in a $15 hotel u get this served daily... 1/10..

Nice hotel, courteous staff, espesially young Mohammed in the bar, thanks for the ice, very cold beer on tap with nuts and popcorn and music complimentary music Very hot room with no ac available in february apparently, very noisy with street traffic, hotel was nearly empty, would have been nice to get a garden side room Was very surprised at the extra charge for taxes upon check out, should have been informed of this as our Expedia rate was supposed ton include all taxes and fees Better than a cramped Riad for sure

Property needs serious refurbishment, well past it's best, generally expensive for what you actually get, pictures are professionally done but the reality when you are there is very different from the glossy pictures.. Reception staff extremely arrogant, everything to them is a problem, even checking in people seemed to a chore! We moved rooms but even the second room was dirty so we complained and had to have special cleaning carried out. Expensive food, £3 for a tea...wow! 5 star prices for a 2 star hotel.

Great hotels for families with young children. Play area and pool is amazingn my 4 and 2 year old loved it. Staff were ok, just not the best at welcoming people and or giving you initial advice. Also,I paid a significant amount more than initially quoted by Expedia! Not sure why!

Property needs some upgrade, old and dirty . Serhixe is bad i asked for maintenance and no showed up and noone called me back , they need to get their stuff together