Size and cleanliness of the room great

For the price of the room I can't complain, and was very close to the venue and the staff were all pleasant and friendly. However, the hotel is quite run down, the TV had no signal, the cup in the room was dirty, the key card didn't work all that well. Breakfast buffet was ok but not worth £11.

Very comfortable one night stay and very good value for money

Great hotel, only 6 mints walk to the seafront. Rooms were a nice size. The building itself is a little tired and the spa facilities weren't great but the pool was nice. Staff were really friendly and made for a lovely stay.

Dated hotel. Room was spacious but not particularly clean. Hotel needs modernising. We also experienced people going through the bins after returning from an evening out. Staff were rude and unhelpful. Would not recommend.

It's a rare joy to find a hotel with in room controlled aircon. I'd rebook just for that! The hotel is a grand old place and parking is a nightmare. But it's well situated with a sea walk just yards from your door and a surprisingly quiet location close to town.

Room was lovely, bed was extremely comfortable had a great night's sleep. Didn't require breakfast as we ate out, room service great (£3.95) tray charge. Friendly staff always someone to help Safe to say i will definitely recommend and will also be returning next year

The room itself is cosy and updated, but the facilities looks outdated. Once I stepped out the room I felt the vibe is back 30 years ago. Still it is a nice stay.

Booked this for my wife to stay for a couple of nights to investigate the area and meet up with family nearby. The first night, single room was very small (like a cupboard) outdated and dirty. Also lots of noise from other rooms and corridors. A free upgrade the next day to a double room was given after complaining but that room was not much bigger and also very dirty and dilapidated. This is an old, tired and uncared for building and should probably be knocked down. Staff aren't enthusiastic and appear unhappy. There are many more, much better hotels to be discovered nearby. This may well be a four star hotel but reviews are definitely more reliable when choosing your hotel!

Sauna broken, key card didn’t work, pay to park and no parking. Dirty room

Easy access to the pier

We would stay again, But our first visit on Monday 22nd 2025, there were a few things I could notice, carpet,stair carpet very fraid needs looking into, language issues at reception. Room 222 bathroom needs an update, bath needs looking at, sealant around bath and tiles definitely needs doing. 2nd visit Room 307 much better, again bathroom needs looking at sealant again. Slanting Roof above bed could lead to head injury issues maybe a warning sign saying mind your head may help. Man on reception 2nd visit was outstanding, couldn't do enough for us.Like All hotel rooms Never enough tea, coffee milk on offer in Room's

Excellent staff & facilities

We stayed for one night and the bedroom and ensuite were clean and in good condition.

I stayed for 2 nights and didnt fully experience what the hotel had to offer such as the spa, swimming pool, restaurant and bar area as i had my dog with me and understood that dogs wasnt allowed in the public areas ..... i would go back and stay again and hopefully get to enjoy the spa experience.

Staff were brilliant

Fair accommodation for a fair price.

Good olds fashioned hotel strange check you need a photo ID. But nice room comfy bed nice pool

Stayed for 2 nights and came back with bed bug bites. Messaged the hotel to let them know and no one bothered acknowledging the message.

Great staff, great room. Only minus point no parking or stopping at the front entrance/reception and had to carry luggage up the front steps into the hotel