Illusion Boutique Hotel

Explore Illusion Boutique Hotel
7.6
Pleasant
From 792 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

9.4

Service and Facilites

8.4

Traveler Reviews Illusion Boutique Hotel

Number of reviews per page
20
40
Top reviews
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The resort is top notch for cleanliness and maintenance. Our room was spotless every day. Staff are amazing
Carmen
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean, bed was comfortable and staff was great!
Sienna
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great
Ana
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was cute and all however needs more care on
Daniel
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was great. Location was great. Room is outdated compared to the photos. Rooftop pool was not in great shape.
Bendhiba
icon-
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very far from the pictures a description. Old not maintained room, uncomfortable bed, horrible lights, bad deco, poor water pressure, rusty faucet. The breakfast is a joke too. Spare your time and money and go somewhere else.
Kimberly
icon-with Partner
with Partner
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

NO NO NO. This place has no ability to lock its front door. Young women working alone had no one to call when even she could not access our room w the weird key. 215-3-am. Then put us in another room that didn’t lock. She had no back up. We could have easily been trapped inside. Said there was no one to call and no options. Luckily I had a man with me who barricaded the door with our bags. So unsafe. The second room they put us in after having to have no place to go for 3 hours while they got us a room flooded when I took a short shower.
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Sharon
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The original booked room did not have a window. I had to upgrade and pay out-of-pocket. No hot water in the shower or pressure, AC didn’t work, TV connection didn’t work. The room was not clean. There was no safe in the room. Beach towels were not given easily for some reason.
Gilad
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel is nothing like advertised. The room was dirty, leaking shower. The pillows are enormous and uncomfortable. The hotel is just rundown. Location no is great
Karol
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stinky water dont use
Karol
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All was good
Joseph
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room, Staff and overall amenities were good. The one main problem is the loud music around the hotel. It is 1/2 block away from one of the most popular bars.
ferruh
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

omelette was no good
Miguel
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Bad place
Miguel
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The air conditioning unit was not working properly, and the sheets were not in good condition
Salvador
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great location, good price, clean, large rooms
Salvador
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice place to stay. Close to 5th ave.
Nancy
icon-
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Bien, solo que la realidad nada que ver con las fotos de publicidad. Especial mente en la piscina.
Kevin
2.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Booked my room on Expedia. Showed up and they told me that room wasn’t available. Told me my only option was to stay at their other hotel 4 blocks away. My booking was non refundable, so off I went. Other hotel was fine, but I won’t stay here again. There’s other options. I stay here every month and feel like I was treated poorly.
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tyonna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I liked the area but the noise in the front was abit hard to sleep. Im happy with where they put us after. Also, beds are abit hard and pillows were too big for my neck. The service was good and loved the ac. I loved that it was walking distance to alot of things.
Number of reviews per page
20
40