Overall Ratings & Reviews Barceló Fuerteventura Castillo

This is a very good resort in a great location. You receive this flimsy card key to wear around your wrist. Either it stops working or it falls off. You need a better solution. I did half board and was not too happy with the food. I only eat meat. There was plenty of it but just not that good. My favourite food item was the made to order omelet at breakfast. In addition, at breakfast water is free. At dinner you are charged for water. In my opinion, this is an injustice. Overall, I would return to this resort, but would have my meals at local restaurants.

Amazing cop premium drinks lovely staff gorgeous rooms better food at the other hotel especially the pool bar

Wonderful stay in the Royal room with hot tub overlooking the garden and sea. Comfy bed, quiet location and walking distance to beach and restaurants. Friendly staff and even received chocolates on the pillows. I enjoyed using the exclusive Royal guests only pools.

I thought that the property was well maintained and organised, positioned in an ideal spot to access Caleta De Fuste resort and / beach. I was fortunate to receive an upgrade to Junior Suite. The staff were extremely friendly, helpful and efficient. Nothing was too much trouble. The Castle in the grounds gave the hotel a sense of grandness. Although the swimming pool was very cold, I did access it. I liked that my block (3) was very close to the pool and buffet restaurant. I liked that I could also eat in the other hotel and try various cuisines e.g. Mexican. My only improvement would be for the buffet food to be hotter than it was. I know in the Mediterranean there is a tendency not to have the food piping hot but that's my preference.

Very poorly equipped to self cater. Kitchen area was very tired looking, door trims were coming off and fitted badly.

Great location Room size was amazing Slightly random open plan sink / bathroom with no privacy. Ideal if there was a smoke screen in this area to get some privacy

Disappointing and misleading experience I booked Barcelo Castillo Resort for our Christmas holiday, expecting a child-friendly experience based on its advertising, but it turned out to be a big disappointment. My 4-year-old was upset to find the princess/pirate room closed, the pools too cold to use, and no toys available in the Barcy Club. The children’s disco was poorly organized, held outdoors in the cold December evenings, making it very uncomfortable. The layout of the resort was inconvenient—long walks were required to reach any bar, restaurant, or the gym. Speaking of the gym, it was at the far end of the resort, shared with Barcelo Mar, and so overcrowded that exercising was impossible. The food in the restaurant was tasteless, often undercooked, and required multiple requests to have grilled items properly cooked. The bar offered a very limited drink selection. For Christmas night, we were charged triple the normal rate, and while the dinner was nice, it didn’t justify the price. The only benefit was access to the Barcelo Mar heated pool and children’s entertainment, but this required another long walk, which wasn’t practical every night with a tired toddler. Despite my repeated complaints, staff were unhelpful and didn’t address issues like the broken shower head that splashed water all over the bathroom. Overall, the experience was far below expecand wojld not recommend. Definetly not coming back here again.

I’ve stayed at 3 separate Barcelo hotels in the past 3 years, this is the worst. It’s a huge site, it was a 20min round trip to walk to reception or for breakfast/dinner. When there was a problem with my keycard slightly before checkout time, the staff were not helpful, apologetic or sympathetic. It was 10 mins to walk there, queue to be seen, separate ‘royal level’ reception wouldn’t even talk to me, pointed me in the direction of main reception. All in all, a 35 minute total to resolve a key problem which left me 20 mins to shower and get organised. Room cleaning staff only made beds and changed towels, not one thing else, it isn’t acceptable with the price paid and for an upmarket hotel chain like Barcelo. Restaurant staff and food good, can’t fault that. Bar staff didn’t want to be there, rushed drinks and onto the next. Bars need tidying up, the harbour area is lovely, but the bar and entertainment area could be changed and made a lot nicer and certainly cleaner. All in all, I won’t stay again, there are better hotels out there.

Quiet place, perfect for a getaway from city life.

Very happy I got a amazing upgrade thank you so much 👍

The bathroom set up was bizarre ! You have to be 6ft tall to see in the small mirror and shower head was hopeless. Didn’t adjust .. and sprayed everywhere but on you !

It was fine, various things in the apartment didn’t work however (light bulbs, only one air conditioning unit, shower gel holder kept falling off). I didn’t tell reception because it wasn’t enough to warrant that much effort but just not sure why they weren’t just working. Aren’t they checked every time there is a switchover? I wasn’t advised about the Barceló app so when I went to the spa all the appointments were fully booked. And the steam room wasn’t working. Also, sadly the food at evening meal (I went half board) was terrible. I would not really have said this was 4*.

The check in gime online says 2pm, once arrived the rude receptionist said it was 3pm, but the room still wasmt ready until 3 20pm Both air con units in the room were dripping water, shower head was missing, bathroom window didnt open properly, Usual people putting towels on sundeds in the morning to reserve them, the beach is 10.50 euros a day for 2 sunbeds, buffet food 7/10, But still enjoyed my stay, weather was great, beach was great,

What an amazing stay - staff all so helpful and cheerful. Any problems we had were sorted out efficiently and with our comfort in mind. Will definitely be returning again.

Very good hotel. Modern, clean. The only gripe we had was with the food. We had an all-inclusive package and lunches and dinner were not good. Food was very uninspiring. Every day pizza, pasta and perhaps one type of fish. Dessert was also not good, except the fresh fruit. We ended up eating out every day.

Excellent hotel in a fantastic location. A big plus is you can use all the facilities in Barcelo Mar along with Castillo.

Just returned from a terrible week at this hotel. Not 4* at all. The food is the same for lunch and dinner every day and overcooked but cold! Despite being on all inclusive spent the first 4 days arguing with staff to be able to get bottled water during the day - they prefer to give you warm water from a machine with ice cubes in. Only after complaining to the manager was I able to get bottled water. Both my partner and I were ill for the majority of the stay! Staff rude and miserable. Hardly any parasols and people having to bring suN loungers from their rooms to the pool as not enough to go around! I will be contacting their head office with my comments it was so bad!

Great family holiday! Would love to come back

Lovely accommodation and setting in the bat

The bungalows are lovely and the quality of bed and bedding is excellent. Very clean in all areas just shame about grumpy poolside bar staff and a couple of things that needed attention in the bungalow. We requested late check out on plenty of advance but this was sadly not honoured.