I chose this hotel based on the images and description presented at the time of booking, a bright room with a view over the rooftops of Paris. This was essential to my decision as I had planned a one week stay focused on rest comfort and enjoyment. At check in we were received by a lady at the reception who assigned us a room on the second floor facing an inner courtyard. The room was dark with very limited daylight and a staircase directly outside the window. This was a clear and significant deviation from what had been advertised. I pointed this out immediately but was told that the hotel was fully booked and that no other rooms were available. We went up anyway but it quickly became clear that the room was completely unsuitable, heavy enclosed and far from the environment I had booked and paid for. I therefore returned to the reception and explained the situation again clearly referring to the booking details and my expectations. Only then after further insistence it suddenly appeared that another room was in fact available, we were given the key to room 503. This raises an obvious question why were we given incorrect information from the start. Why did the lady claim the hotel was fully booked when this was clearly not the case. As a guest one expects honesty and transparency. If a hotel offers rooms of such significantly different standards especially regarding light and view this should be clearly stated at the time of booking and reasonably reflected in the price. Let me be clear I am an old sparrow and not easily misled. Perhaps that image fits especially well here in Paris not far from Édith Piaf’s final resting place, a city where beauty and shadow exist side by side. But as a guest one should not have to navigate between these extremes in this way. While I do appreciate that the situation was eventually resolved it does not change the fact that the stay had an unnecessarily negative start and that my trust in the hotel’s handling of the situation was already compromised.

Most stunning views over the Pere Lachaise cemetery. Go for higher levels for most photogenic and privileged, rare views (housekeeper's advice). All staff are exceptionally warm and kind and you will truly feel a home from home. Our 8 year old loved the breakfasts and two cats in the room was no problem at all. Highly recommended!!!

The staff were really friendly and helpful from the moment I arrived. The hotel is conveniently located a short walk from line 2 of the metro and next door to the fascinating Pere Lachaise cemetery. There are several lively cafes nearby, a bakery next to the metro and a number of supermarkets within a 6/7 minute walk. The room is spacious by Paris standards, with a dining table and desk (useful if you have to work). The shower was good. The decor is a little tired and dated, but nothing horrendous. The kitchenette was adequate - but not as well provided as other Adagio aparthotels I had used (no coffee machine, for example). I would recommend for those on a budget wanting a longer stay.

I booked a pay‑on‑arrival stay, yet the hotel still placed a £152.58 hold on my card without any warning. This was never mentioned during booking, and I only discovered it after checking my bank. When I queried it, I was told it was a “pre‑authorisation” that wouldn’t be released until after my stay — completely contradicting the pay‑on‑arrival promise. I cancelled the reservation due to this lack of transparency, and I’m still waiting for the money to be returned to my account. They also haven’t responded to my email requesting a refund. Very poor first impression.

There is a construction project occurring outside of the hotel with very loud hammering and drilling noise in rooms very early. No refund or room change offered - avoid