7.8
Pleasant
From 936 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews La Quinta Inn & Suites by Wyndham Kerrville

Number of reviews per page
20
40
Top reviews
Ashley
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Upon arrival, the lobby seemed clean and had a strong smell of fragrance. Immediately I thought, what stench are they trying to cover up. The guy at the front desk was extremely friendly and that was the only positive thing about our experience. When we first entered our room we were smacked in the face with a horrible smell of mold. To me it smelled like urine but to my husband it smelled like mold. It didn’t take long to start spotting the mold. It was all over the bathroom. On the ceiling, in the shower, on the walls and I’m sure there was hidden mold that was hiding underneath the floors or in other places. The smell was so strong we could barely stand it. Upon further inspection we noticed there was what appeared to be urine on the walls and front door, which explained why I was smelling urine. We would have left but we arrived at midnight and only needed an overnight stay as we were on our way to Corpus Christi. We were in the hotel room for about 10 hours and it was enough to make us physically ill from breathing in mold. It really put a damper on our beach vacation. I wish we would have never stayed there. This place should be condemned! DO NOT STAY HERE! There are FAR better places to stay at in Kerrville.
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George
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was clean and convenient and spacious
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Online pics did not represent the room we got. It was dark and dingy looking with stained sheets on one bed and dirty floor in bathroom.
Melissa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff is very kind and helpful. Unfortunately the rooms aren’t very clean. The details have been let go, and the fixtures are deteriorated. The linens didn’t seem very clean on the beds. One bed had visible yellow stains on the sheets, but at least I was able to switch beds.
Sean
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location for trails, park and town. Good rooms and a/c. Very good breakfast options. Would stay there again?
Johnny
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Older property rooms were outdated
Tracey
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Property and room just showing age. Musty smell and A/C that doesn’t work well was just an added bonus
Vanessa
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Outdated and room was not super clean.
Jnina
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was Clean, Nice staff there for college graduation.
Jimmy
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everyone there was not only professional and courteous all the time The rooms were clean and spacious Staff was as nice as my family would be to me i will stay there again
Luz
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Tub was dirty
Matara
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff at the hotel were great! However the conditions of the rooms were terrible. I had to change rooms twice at check in. The first room was very humid and smelled like sitting water. The second room had mold all over the curtains. The third room was better but the curtains were shredded and the doors weren’t clean
Brant
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was very dated and worn. Desk chair in room looked like it had been pulled from a dump. Walls needed painting, trim falling off the wall. The staff was excellent however
BORIS HAROLDO
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Checking in was why and staff were friendly. The room looked clean but had a strong musky odor (dirty carpet) and the ac was not cooling enough. Very unfortunate.
Carlos
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Na
Robin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great staff.
Rojelio
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Highly recommend La Quinta Inn in Kerville
George
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was a great stay.
brett
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Staff were very friendly. Liked that it was Pet Friendly as well. Weekday Breakfast closed at 9am. Would have been nice if open till 10am for those of us that want to sleep in a bit more.
Donald
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It’s an older property they have patched for years and the rooms/halls need a makeover. Getting musty. Every surface is marred, chipped, or marked. Paint only covers so much. The in room AC is leaking water soaking the carpet into the room so they put an air freshener under the unit to try and hide the smell, so they know it’s broken and are doing as little as possible despite the health risks due to mold. I was exhausted so we stayed on night but I will rethink La Quinta as a name brand. In fairness the bed and bedding was clean and comfortable, nice front staff, good location.
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Number of reviews per page
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