Overall, the hotel was OK. We stayed 2 nights. Maybe it was just bad luck, but we were without hot water the first day and without Wi-Fi for half a day the second day. The big trouble was getting a taxi the first night when it was raining hard. The hotel clerk had reserved a taxi for us at 20:40. It never came. The employee called the taxi company back many times, each time getting a promise that a cab would come within minutes. ONE HOUR later, he finally looked for another cab company and got us a taxi. I think the hotel should consider doing business with many cab companies. It was unacceptable that one had to wait for an hour for a cab at a 4-star hotel. One last irritation: the hotel had a room safe, but one had to rent it for 5 euros a day.