This was a fantastic long weekend. We upgraded to the elite and enjoyed the adults pool area which was a surprise. Loads of familles but never really heard them Enjoyed branded drinks in the elite open top terrace. Truly relaxing we would definitely return

Fantastic hotel - will stay there again Loved it

Lovely hotel really enjoyable

Great hotel. Friendly staff. Good selection of food at buffets. Variety of entertainment. Clean pools and plenty of sunbeds.

Loved the views from Hotel

Amazing view, good food, good entertainment,friendly atmosphere.

Fantastic hotel, loved it all.

Awesome place to stay at

We enjoyed our stay at Sandos. The location worked well for us as it was right at the edge of Playa Blanca, and so was very quiet. There was a good range of food, however there were limited main course choices for vegetarians. Some of the food could have been warmer.

Nice place for a all included week

Sume Room was very tired and worn out could do with a refit and refreshing.up to bring up to standard. As advertised.

Staff are brilliant, location great.

Nice hotel

Good food, excellent value. Royal elite worth it for us, sea view spacious room, elite dining and lounges. Area around pool very tired and could do with a refurbishment. Check in was not the best, reception staff really need to be more friendly (all other staff great)

A mixed bag; we upgraded to royal elite - this gives access to additonal exclusive lounges and dedicated restaurant. The Royal elite restaurant experience was nice, but the food did not differ ( perhaps even less choice) to the main restaurant. Room was tired and had a heavy cigarette smell, though non smoking. Aircon was noisy and ineffective affecting sleep. What you do get with Royal elite is drinks served in the restaurant ( with I suspect a better wine) plus somewhat amazingly a serve yourself premium drinks bar in the lounges. Nice, but it did suit heavier drinkers than us. Some hefty measures were in evidence. Getting a pool sunbed was very tricky and there is almost no greenery/ gardens to this hotel.

Hotel is a 20 minute walk from some beautiful sandy beaches. However, the hotel itself is quite dated. Most sun umbrellas did not work. The room was kept clean, but the sun terrace floors were sticky from spilt drinks and there were discarded cigarettes in corners which did not get cleaned. It felt understaffed. Buffet food was ok. The food in the Fusion restaurant was pretty good, but it was extremely difficult to get a reservation there.

If I can give more the 5 stars I would lovely staff lovely food special chef SALM in the restaurant he is very helpful worth it to pay for the royal upgrade it was our first time but will come every year

Friendly relaxed environment. Second visit and would definitely return

I had a great stay here due to the fact that the staff was so helpful and friendly. They helped us figure out our transportation options and get around the island. Food was satisfactory (catered to European tastes). Probably better for families vs solo or couples. Enjoy!

Above anything else, we were most impressed by the staff. Polite, helpful, and working very hard to look after the guests. Special shoutout to the entertainment team who put in a long shift, but always maintained energy.