Overall Ratings & Reviews Hilton Garden Inn Savannah Historic District

I ordered a suite 1 and in the pictures it had three windows, two in the bedroom and one in the couch area, but when we went to our room, we had one little window in the bedroom very disappointing! I paid that kind of money for 3 windows.. very dark

There are a lot of hidden fees they don’t tell you about . Like parking and breakfast is separate for your hotel room.

Only one elevator worked (4 days). Pool/ jacuzzi needs maintenance (repairs & cleaning). Breakfast was good, but no food options for lunch/ dinner. Bar doesn’t open until evening. At night it’s very loud outside lasting after midnight.

This listing stated parking was available. However, it did not indicate that it was forced valet parking with a $48 fee. If you choose not to use the service you are forced into pay per hour public parking on the street. The public parking is cheaper but not guaranteed to be close or safe for your vehicle. This was misleading to say the least

Loved the fact that it was central to everything.

It started out great, but water pressure was an issue on the 6th floor! Also, when booking the room it said there would be a bidet in the bathroom, and there was not. Breakfast was awesome though, and entertainment was very walkable.

The property only has two elevators that are shared by all of the maintenance stuff as well as the guest. One of the elevators was broken. Also, one morning there was no water pressure. Apparently they were conducting maintenance on the pool stop

The parking was terrible, tight and confusing

Elevator was down almost my entire trip. Disappointing.

This is our second time in Savannah, but first time staying at the Hilton. The location could not be beat. It was right in proximity to basically everything. The staff was second to none, honestly as we find everywhere in Savannah. Your warm welcome and attention to detail at the front desk and concierge are amazing. The hotel itself left a little bit to be desired. The room was ok. The sofa bed was not comfortable at all though and shouldn't really be offered as a reasonable solution for multiple nights of sleeping. The cleanliness and housekeeping staff was great but you could tell the hotel itself needs a little love. Same for the pool. The staff was seen attending to.towels and trash. But the pool itself, the hardscape and the hot tub are in desperate need of attention. Overall, great staff, super convenient location and nic little amenities like the bar in the lobby. Downside, you could see that they're understaffed and need to pay a little more attention to detail and maintenance.

Great location with a super sweet staff

The lady that refreshed the coffee in the lobby was incredibly pleasant and hard working. It appeared she had a passion for her work. Front desk was nice as well. One elevator being non-operational was a drawback but understandable. TV and wifi worked well.

Clean and well appointed suite. 2 televisions allowed for mom & dad to relax in the bedroom space while teen lounged on sofa bed with tv. Updated fixtures and comfortable bedding with spacious room to house two adults and a teen. Definitely on our choice list for future stays in Savannah. Walkable for Historic Downtown destinations and on-site valet option.

Convenient location for the historic district The staff were attentive, especially the breakfast group However, the property has some limitations 1. The carpets in the hallway were worn out 2. One elevator was under repair throughout our stay 3. Room cleaning and towel supply is once in two days, which is inconvenient because they provided only 3 towels for two people.

Amazing location. Enjoyed our trip to Savannah so much. So much fun.

Myvstayvwas amazing. I love the hotel. Friendly staff, cleanliness of thr hotel and rooms. I will definitely stay there again.

Uncomfortable furniture

Staff was excellent. Valet attendants were excellent, however 48.00 a day for parking is excessive. There was great meeting space in the lobby for our family to gather/socialize. The concierge (Lorenzo) was awesome! The only hotel that I’ve stayed in recently where breakfast was not included. The only real problem was that only 1 elevator was working the whole time, and that one wasn’t always working correctly. I would definitely stay there again due to its location.

Great place overall for the price and area. Breakfast and parking were not free though

For the 5 nights we stayed, 1 of the 2 elevators did not work. The staff, and I presume management, knew of this deficient condition and there was no obvious sense of urgency to get it working. This is unsatisfactory.