Heritage Solar do Castelo Inn - Alfama

Explore Heritage Solar do Castelo Inn - Alfama
9.6
Exceptional
From 1,003 reviews
Cleanliness

9.8

Room Comfort

9.2

Location

9.4

Service and Facilites

9.8

Traveler Reviews Heritage Solar do Castelo Inn - Alfama

Number of reviews per page
20
40
Top reviews
Michel
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice property
Rob
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10.0
/10
Reviewed 14 week(s) ago

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Maureen
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Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We chose Solar do Castelo because of its unique location and luxury reputation, but unfortunately it didn’t quite meet our expectations. The location is fantastic, and the outdoor courtyard is beautiful. Breakfast was also very good. However, the hotel itself didn’t feel particularly luxurious. The beds weren’t very comfortable, the walls were quite thin (we could hear our neighbours talking and using the shower), and the elevator consistently had an unpleasant smell. Our arrival also left a poor first impression. Our taxi driver had difficulty finding the hotel, but instead of handling the situation professionally, the receptionist was quite rude to him while disputing the fare making us feel quite uncomfortable. Overall, it’s a nice hotel in an excellent location, but we expected more in terms of comfort and service for the price.
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Barrie
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with Partner
10.0
/10
Reviewed 19 week(s) ago

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It is all about location
Sonia
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Family
10.0
/10
Reviewed 20 week(s) ago

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Really enjoyed our stay, the peacocks were noisy and beautiful and we even enjoyed that! The hotel is beautiful and quiet. The staff is friendly and helpful! A bit of a walk uphill if you come back with a taxi or Uber but nothing to complain about. We will be back soon!
Brian L
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10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Fantastic hotel at the top of the mountain that is lavish. Beautiful rooms, wonderful comfortable shared space including lovely courtyard. Incredibly helpful staff. Only challenge is getting a cab to and from… but quite central and walkable to the Center of Old Lisbon.
Ariyeh
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Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We can’t express just how perfect our stay was. The hotel was everything we wanted. Staff were friendly, helpful, and attentive. The constant availability of refreshments and the any time you need it bar was marvelous. Breakfast was such an easy way to brighten each day. The grounds managed to both be secluded and within walking distance of everything! Room was cozy and well appointed. The whole building seemed to be in newly renovated condition which is remarkable since it’s roughly 500 years old.
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Fern
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10.0
/10
Reviewed 22 week(s) ago

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Solar do Castelo is a very special place. It’s like a little retreat atop the hectic and narrow streets of Alfama, right next to the Palace of Sao Jorge. Quiet and calm (except for the resident peacocks, which strangely we got used to), it’s a restful place that feels more like an inn. My only slight complaint was the bathroom was a bit cramped (compared to other 5-star hotels we stayed at in Sesimbra and Porto) but it was well appointed. The bed was very comfortable, and they even offer to make it softer for you if you want, by adding a topper. I took them up on that offer and it was amazing. The staff is genuinely nice and helpful. Although you have to huff and puff to get up here, it’s ultimately worth it. One thing to note: everything I read said cars could not come all the way up to the hotel, but this proved not to be entirely true. Taxis have a special pass that allows them to get past the “pins” - traffic posts that come out of the ground and lower if you have the pass thingy. Ubers and cars can only come up so far.
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JENNIFER
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6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Simple & lovely. Our friends stayed there on their past trip so we decided to give it a try. It does create a little bit of logistical patience being at one of the highest points, in a very tourist-filled neighborhood, if you are with someone who doesn’t like to walk a lot, as cars are unable to pick up or drop off easily or quickly at the hotel door. There is no parking & we were allowed to park our car at the sister hotel - which we may stay at next time. Also the peacock calls start early in the morning & luckily i used my noise cancellation ear buds to sleep.
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Francisco
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10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Thank you for the attention to details
Dawn
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10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location in the old part of town next to the castle and it's surprisingly quiet. There is a lovely courtyard where you can have breakfast if you wish, or simply enjoy the environment. The staff are very friendly and helpful and tea, coffee and water on hand 24/7. There is also a well stocked honesty bar. Whilst there is no restaurant they are some great restaurants nearby for lunch and evening meals.
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Blanca
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10.0
/10
Reviewed 24 week(s) ago

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Breakfast was great. Amenities nice and location wonderful.
John
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10.0
/10
Reviewed 26 week(s) ago

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Beautiful hotel in a secluded location. It’s located uphill with tight alleyways, so cabs/ubers may struggle to get you there but the hotel scheduled pick ups without issue. Walking to and from town was easy enough but definitely not for the mobility impaired.
Elizabeth
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Gorgeous property with such history, including the cistern below. It felt special being right next to the castle. The staff was very helpful and kind. Breakfast was fantastic, and we enjoyed the pastries and sparkling wine every evening. Having an honor bar was also much appreciated. All their restaurant recommendations were excellent! Fair warning about peacock mating season, they are quite loud but beautiful and entertaining.
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Angela
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10.0
/10
Reviewed 26 week(s) ago

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Lovely property in a nice location. Delicious breakfast. Loved watching the peacocks!
Sara
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with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing stay!
Christine
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with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Perfectly located near the castle in the middle of all the action. Peacocks are everywhere. Make sure you book a taxi because Ubers are not allowed. And get a smaller vehicle so you can get close to the front door. Otherwise you will be hauling your bags up cobblestone streets. Highly recommend the hotel for its charm, history & friendly staff.
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Manuel
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10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Best view in Lisbon
Jessica
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

I LOVED THIS HOTEL. Would have loved to have the hot tub working, but that's my only disappointment.
Dan
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Interesting hotel with with services that helped to enhance my stay.
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