Staff was exceptional, eager to please very accomadating

Wee gem of an hotel..quirky, clean, comfortable , staff so friendly and helpful!! So close to Old town square. Just brilliant!!!

Incredible location in the heart of old town. Great room and friendly staff. Loved it and would stay again.

Quaint little property in central Old Town Tallinn. 50m walk from the main square. Rooms are quite basic but perfectly clean and functional.

Room was clean. Breakfast was good. No issues.

Tallinn is a beautiful place and we were given the most romantic room in the hotel. The hotel also was reasonably priced, but what stood out was the service. the staff were amazing. There was one hiccup but the staff were so nice it didn't matter. It was remedied straight away.

Super clean! Staff friendly and helpful. Great location!

Very helpful staff at Reception with advice on travel around the city. It was great to have a sauna in the hotel. The room was very comfortable. We didn't have breakfast as wanted to explore the city. The hotel was brilliantly situated for access to all the historic sites and the brilliant Rataskaevu16 restaurant is only 100 metres away. Tallinn has become my favourite city!

Very clean room. Oldy worldly charm. Vaulted downstairs breakfast room. Staff and owner very friendly and chatty. Marharita on reception very helpful. Brilliant location right in old town

Fantastic stay literally moments from the main town square. All areas of the hotel were spotless and my room was a good size and the bed very comfortable. Breakfast was fantastic, hot options were cooked to order meaning all nice and fresh and there was a good selection of continental as well. I was greeted with a smile each time I went through reception and everyone was very helpful and friendly in all areas of th hotel

Lovely hotel in a great area for tourists, breakfast excellent, staff were very friendly and helpful.

Fantastic location. Easy to use sauna. Room was a little small, but workable.

Great location and a unique hotel!

I had a very pleasant stay here. I would happily stay there again and recommend it to others. It would be good to have a larger table to work at if you're there on business and expect to have to work in your room for some of the time.

Very nice hotel in the heart of Tallinn’s old town

The Merchants House Hotel is a wonderful hotel to stay, wonderful helpful staff. The single bedroom was nice and clean and had a wonderful selection of tv channels. The breakfast selection was lovely. Right on the door step of the old town central square with wonderful restaurants food. Would definitely recommend the hotel to anyone who visits Tallinn.

Room was clean and spacious. The hotel is very old but well kept. the only drawback was there is no elevator. The staff was very good. the hotels location is excellent . It is very close to the main square. We really enjoyed our stay.

Great location. Great breakfast. Clean. Service very good

Old, quirky property with unconventional rooms in the building across the back of the courtyard. Ideally placed in the old town for walking everywhere. Excellent.

Quite a unique hotel, not a chain, so very friendly staff. Can’t put a finger on it, but really enjoyed my stay from the moment the receptionist gave me a map of the local area, she was full of enthusiasm and could see her love for the city Location is excellent, we booked the economy room, but ended up in a standard one; which was a nice surprise. Full of charm and character, excellent Elemis toiletries, quiet location (maybe it was the off season). Room wasn’t modern (but that’s not the point of this hotel) but was comfortable, bed was big (little too soft for me). Had a Nespresso machine. Breakfast was excellent, hot items were made to order.