Iberostar Selection Jardín del Sol Suites - Adults Only

Explore Iberostar Selection Jardín del Sol Suites - Adults Only
9.0
Exceptional
From 995 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.2

Service and Facilites

9.2

Traveler Reviews Iberostar Selection Jardín del Sol Suites - Adults Only

Number of reviews per page
20
40
Top reviews
Scott
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property had amazing views and great food selection and service. we did the all inclusive which was great. The tv wouldn’t stream the entire time after multiple maintenance visits. no chrome cast of apps like netflix, Prime… already on the tv. The rooms are clean but very dated. The bed barely fits in the master bedroom. They never answered the phone when we call the front desk the entire stay. lastly when we checked in the had us sit down at the remote desk they pushed penthouse upgrade. If the views and meals and staff weren’t so good I’d choose another place closer to Palma and on the beach
Read More
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Absolutely lovely hotel. Great service and amazing food.
Stacy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was outstanding and went above and beyond for us on more than one occasion. The pool and building were very clean and well kept and the food at the restaurant was some of the best I had- outstanding selections and wait staff courteous, helpful, and knowledgable. Not to mention beautiful views and Walkable to town and beach. Would absolutely Stay here again.
Read More
Sang Hee
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We chose this hotel for our honeymoon, so we had high expectations. The reception was friendly upon arrival, and the overall facilities were decent. The room was spacious, though slightly dated, and the terrace offered a nice view — though privacy was limited as neighboring rooms were clearly visible. Soundproofing was also not ideal. I also noticed several dark spots on one of the mirrors. What disappointed me the most was the service. After the first cleaning, we returned to find a used towel left in the bathtub — and this was not an isolated incident. There was always something slightly unfinished about the housekeeping. On the first day, some amenities were already nearly empty, including the hair conditioner, even though we hadn’t used them. I expected them to be refilled after housekeeping, but they weren’t. When I called the front desk, I was told that I would have to wait until the next morning. Even after asking again the following day, amenities remained unfilled until we checked out. At some point, I simply gave up on asking. The room key frequently malfunctioned, requiring several trips to the front desk, and the room only had two very small trash bins, which felt quite inconvenient. As it was our honeymoon, we had hoped for at least a touch of thoughtful service — not necessarily anything special, but at least the basics done right. Unfortunately, even those weren't properly taken care of. Considering the amount we paid, the service didn't meet our expectation.
Read More
La Juan
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great service. Hard to get towels and washcloths.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful area. Great water access. Quiet and relaxing. Excellent staff and very friendly. Lovely and clean resort. We had breakfast option and it was excellent! Bedroom just a tiny bit small. Would prefer to have water available in room than always going to fill up pitcher. Loved the view!!!
Pedro
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good Staff. Awesome pool. Nice views.
Matthew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything was perfect
Thomas
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I paid for all inclusive but did not get access to all inclusive. I could not eat or drink during the day because all inclusive was limited. They force you to buy food by the pool. There were issues with my shower and the toilet as well.
Maurice
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is advertised as four star and we feel it just about merits this rating. Good staff, poor communication and oversell in certain areas.
Andres
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely staff!
Shelley
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We booked this property based on glowing Expedia reviews, expecting a high-end experience. Unfortunately, it fell short in several key areas and is clearly in need of renovation. At check-in, the reception staff seemed more focused on upselling room upgrades than welcoming guests. Despite booking through Expedia with VIP benefits, these weren’t mentioned at all—I had to ask near the end of our stay about the complimentary sparkling wine, which was eventually provided. The rooms are not soundproof. You can hear footsteps echoing through the tiled corridors and even toilets flushing from the floors above. Breakfast was average. The omelettes were the highlight, but the wait time was longer than expected and the overall selection felt uninspired. This property may have once been premium, but it’s not living up to that reputation now. I’d recommend looking elsewhere until it’s had a proper refresh.
Read More
Mindy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Love the staff, amenities, and ocean view!
Gina Johanne
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nydelig hotell med fantastisk beliggenhet Super frokost og middagsbuffet Tapanyaki restaurant var skuffene om du vil ha en kulinarisk opplevelse Kort gåtur til gate med restaurant og småbutikker men ikke for Shoppingcenter da må du nok inn til Palma Det var så mange solsenger og plasser for og kose seg så livet kunne nytes men anbefaler og ooogradere til Prestisje for og ha full tilgang til alle områdene
Read More
John
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Need maintenance
Angelo
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location
Neelab
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This property is for the elderly so if you’re over 55 years old I wouldn’t recommend it. Also the hotel rooms are not updated. The property is not that close to the nightlife.
Lauren Elizabeth
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

A beautiful hotel in a lovely day. Staff are so friendly and helpful, they made our stay really special. Food every day was excellent - six of us with varied likes & dislikes all found lots to enjoy.
Lee
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Restaurant staff were amazing !
Veronica
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Breathtaking views. Gorgeous hotel. Breakfast buffet was excellent!
Number of reviews per page
20
40