8.0
Very Good
From 748 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

9.0

Service and Facilites

8.2

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Traveler Reviews Grand Hotel Arenzano

Number of reviews per page
20
40
Top reviews
Doris
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel and area photos are from several years ago when all the palm trees were in their glory. Hotel itself was surely “grand” at some time, but has definitely declined. Our room faced the ocean, was small but ok. The bathroom was beyond small. Knees touched the side of shower when on the toilet. (This may not be the same in other rooms). Breakfast buffet was poor, disorganized and staff unenthusiastic.
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Paloma
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Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What a beautiful hotel and location. Center to everything and with a gorgeous view. I highly recommend it. If you stay here, I recommend for dinning option Mustafa restaurant right next to the hotel.
Pauline
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Warm welcome for non Italian speaking Australian guests. Brilliant views from our room. Much better than the photos. Room very clean and everything in good condition. Nice linen and towels. Very nice €20 three course set dinner menu. Would happily return and recommend to friends.
Beatrice
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Business
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The room stanks of drains
Cathrine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely grand old hotel on the surface. Staff were friendly and helpful most of the time. Very clean, nice large bathroom and comfy bed. However, there were a couple of things which would have really improved my stay at the hotel. We booked a superior double room. There was nothing superior about this room, I would describe it as basic. There was no kettle or coffee machine in the room, no complimentary bottles of water. The plug sockets did not fit our European plug adaptors. We could only charge our phones in the sockets in the dining room on the first day! We asked at the desk on the first evening and staff could only suggest we try the bathroom socket to charge our phones? This did not work. I couldn’t use my hair straighteners in the morning and went to ask at the desk for advice on where I could buy an adaptor. This time a different receptionist gave me an adaptor which she instantly produced from behind the desk! A sign for guests in the room advising guests to ask if they needed an adaptor would be useful. Our visit was the last week in October which is the end of the season but there was no outside space available to sit anywhere at the hotel. There are no balconies or terraces with rooms and the pool area was closed off. The weather was mild and sunny and I asked if there was anywhere I could sit and relax outside. The hotel beach was closed. Arenzano is a lovely quiet relaxing place but I would not stay at this hotel again.
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Vaughan
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Business
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Fabulous luxury hotel with great vibe and friendly staff. The breakfast choice is amazing and it was peaceful, comfortable and relaxing. The room was a little snaller than expected but it had a comfortsble double bed and everything I needed. I travel onbusiness frequently and am not easily impressed. I highly recommend the Grand Hotel
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Maria
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Buen hotel con personal amable.
Michael
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Everything great, except small things - like only one coffee machine for breakfast for quite a number of guests, no tops for tea pots - gets cold quicker - but these are minor. Our evening dinner was OK-ish. However, overall a good stay. Nice location.
Anthony
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The staff were friendly, the building old & tired, Grand may be the name, grand it is not.
Melissa
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Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We stayed one night passing through but the hotel was perfect for a small group of 2 and one child. The hotel prepared a rollaway bed which was exactly what we needed. The breakfast buffet is epic!
Michael
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Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Pro’s - The restaurant is currently staffed by a Michelin star chef. Dinner was outstanding. By far the best meal we have had in our travels through Europe. Staff easy going, friendly and helpfull. Swimming pool is nice with full bar service available. Room is older styled, but functional, spaceous & clean. Con’s - None regarding the hotel. The “free to public” beach across the road is rather small, with most of the beach being taken up by private beach club which was impossible to enter. As Australians we just don’t understand why private beaches are allowed.
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najwa
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Leisure
4.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The AC in the room did not work. The key lock broke upon entry. No amenities on the room. No iron or working blow dryer.
Larissa
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

We hat a wonderful stay at the hotel. The hotel is in the city center and it's only a few steps to the shops and restaurants. They offer umbrellas and sun chairs at a private beach in a bay 5 mins walking distance from the hotel. Unfortunately you hear traffic noise from the street in front of the hotel if you want to sleep with open windows.
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Candice
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Friends and Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Great location right on the beach!! Valet on site car parking (even for our large Campervan ) Fantastic breakfast Friendly staff
Nassim
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Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great views and great breakfast buffet. Close drive to Monaco !
Ahtsham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Nice setting and friendly staff and breakfast was great
brett
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Leisure with Partner
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Great staff and very clean hotel - great value for money
Herbert
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

We had a great time, staff was outstanding with us. Thank you
Steve
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

ll come again!
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Older hotel but well maintained, shows the signs of old glory. Excellent breakfast, food was really fresh and lots of healthy options. Staff on the most part was very helpful. The views from our room were tremendous. Had dinner in the hotel once, service was excellent but food was just okay. Lots of excellent food options including delicious thin crust pizza in the area. Some of the negatives are the lack of private beach next to the hotel. They charged us extra for it to drive us to the beach which was rocky and dirty and definitely not as nice as the public beach right in front of the hotel. After 2 days there we just stayed on the public beach and had a wonderful time there. P.S. Shower needs to be changed. Would stay there again.
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