Overall Ratings & Reviews Muthu Clube Praia da Oura

Overall the stay was great! The rooms were clean, included a closet, TV, and kitchenette. The bathroom was clean. Small counter space. If you get a double bed expect it to be two singles. The overall property was very beautiful. Many pools. A lot of the services were not working, no boat bar or hot tub. You’re not allowed to put water in the sauna. Communicating with some staff was difficult, they didn’t understand when we asked for a water refil station. We didn’t find out where the complimentary coffee/tea/juice/water stations were until we checked out (theyre in the reception lobby) other than served with meals. Coffee and tea however were only available with breakfast in Jacks diner. If you get all inclusive, don’t expect to be there for the food. Amazing desserts and fruit, but overall meals were okay. The property sits on an extremely beautiful beach with cliffs and hiking trails. Go just for the view!

Amazing location. Beautiful garden.

We have visited many times , great location by the beach , we were disappointed to turn up and find that the pool next to our apartment was drained and closed the whole stay .

I really liked the location. Beautiful beach. Decent clean rooms. Excellent staff.

The room are too small with bad smells,

Nice room but was so noisy people where shouting and banking about all night so didn't get much sleep

The hotel is very large, catering for all types of guests. I had a good size room with my own balcony, without paying extra. The room was clean and beds comfy. Throughout the room, there was a few aspects which required maintenance, most importantly, the door being difficult to lock. The pool area is very large, but also extremely busy throughout the day, which, isn’t exactly a relaxing experience. However, there is a very pleasant beach right next to hotel for those who would prefer peace a quiet. The down side was that my room was located directly across from a nightclub which played music until the early hours of the morning, which some may find difficult to sleep with. I’m addition, the hotel seems to attract a large amount of young adult as patrons, who are often noisy themselves. Parking at the hotel is available within their car park, but this can become full easily. When this happens, you can park on the street at no extra cost.

Noisy place with a lot of partying. We stayed there for 2 weeks and had 10 cockroaches during that time. The first one slid right under the front door moments after we arrived. When we complained they tried relocating us to a smaller room with a terrible balcony and judging by the location it would have been a lot noisier so we refused. All they did to remediate the problem was to clean the room a little better and give us some bug spray. We asked them to fix the door so the cockroaches wouldn't get under the door and they said they'd contact maintenance but they never came so we had to stuff the gap with toilet paper for the rest of the trip. It wasn't until the 3rd complaint on the 12th day that someone took us seriously and finally contacted management. We had asked to contact someone in management before but they wouldn't do it. We were finally offered a better room but with only two nights left we didn't feel like moving. We were used to the roaches anyway. Apart from the roaches the room was nice enough. Close to the beach, nice balcony and a terrific view.

We stayed for over a month, and we doubt with a gentleman by the name of Rui, at the front desk. He was so incredibly helpful, friendly, insightful, and gave us some phenomenal suggestions. No request was too small or too big. His Customer service really made our trip memorable. He gave us ideas for places to go, restaurants, bakeries, local things to do, and if we had any issues at all, they were dealt with, in an expedient fashion! Fabulous room, we upgraded to a two bedroom suite overlooking the ocean. I would recommend this property every time. We took the self catering option, which was wonderful.

Fabulous place for long stay! We stayed 2 month and we have to give full credit to Rui at front desk! He was amazing, helpful, and anytime anything needed attention, he was right on it. He was so wonderful and our favourite staff member. Thank you so much for being so kind to us while we were here.

Wonderful stay loved everything about it. Location good right by the beach 30 min stroll to Albufeira some nice bars nearby. Loved it! Our only regret is we’ve left it 8 years since our last visit!

Hotel more like a 3 star. Room clean but a long distance down up and down a hill to the restaurant. Then faced with numerous steps to the restaurant. Apparently there is another way in but this is not advertised. Paper and plastic cups in restaurant and you are not allowed to take these out of the restaurant. Outside area for entertainment is cold and not inviting. Food okay. Staff unsmiling. Beautiful location by the sea.

***JUST DON'T DO IT*** We did go out of season and did get a good price on All Inclusive but I did not expect what we got. The hotel grounds are beautiful and gorgeous beachfront location but the rooms are tired (although clean) and don't dare ask for a double bed. Having booked a double room on Expedia I did not expect 2 single beds pushed together and made as 2 singles. Not a major thing but when I had the audacity to contact reception to quey this I was immediately shut down with a passive aggressive; "Not being rude 'Madam', you booked an apartment, you get twin beds. There are no doubles". Then there was the issue with booking for the A La Carte restaurants. These are grim. Plastic chairs under plastic tarpaulin for the 'Mandarin' and 'Mexican'. The food not much better. Having been told they were fully booked (and eventually got booked in) there was barely anyone there and no atmosphere and half hearted service. Drinks are basic. Beer and warm wine in the buffet in plastic cups, the only glass is in the A la Carte's. Even at The Ocean Bar it was plastic cups but the staff down there actually raised a smile and were friendly and made semi-decent cocktails. It is a bland hotel with bland food and no atmosphere. Severely dated with rude and disinterested staff. Maybe it's better in the summer months??? I somehow doubt it. I have travelled alot and can honestly say that this was the poorest customer service and expertise at a hotel that I've ever had.

excellent location on the beach. Convenient to walk to nearby shopping stores.

Great resort. Nice room and pools. Beside the beach. Good food and friendly staff.

Great choice if you are looking for an all-inclusive. Great selection of food and entertainment options. Close enough to the main streets but far enough away that it isn't loud. I highly recommend checking out Old Town Albufeira as well while you're in town.

Below average hotel - the “all inclusive” (doesnt even include coffee at the main bar…) is runned down. We were missing towels one day, and had sheets put on that had yellow pee spots. Of all the nice places in Albufeira, would definitely never stay here again. Considering that Muthu seems to be a common hotel here, it really is below average.

Loved it, great for families! Lovely pool and next to the beach!

Awful room next to public toilets. Had to pay to upgrade. Rude and aggressive staff. Disgusting undercooked food

We booked our hotel and arrived at 830 pm and checked in. Our room had 2 single beds instead of a double size we requested, no towels and then the Air conditioning didn't work. The maintenance worker tried to fix it but gave up and said I can bring you a fan. When we went to the bathroom, there were ants all over in the bathroom. This all took two hours. We tried to contact the manager, The most frustrating part was the manager didn't even bother to come out of her office to speak with us. We were told to sit in the Lobby outside her office. It took us until after 11 pm trying to get the mess fixed and finally get moved to another room. I was really foreword to going to a 4 star hotel and it looked really good when we saw it but it was very disappointing. I think Dr. Mutu had a great vision but the place is sadly lacking. It hardly looked like 4 star inside, needlng maintenance to be kept up at least in section K where we were. We were given the second room we were assured we could stay and check out at 12 noon which was nice because regular check out time was 10:00 Am. But the next morning we we're woken by cleaning staff knocking at 0915 and told it's check out time. I think there is no coordination between the staff. There is lack of maintenance staff. One guy was running around trying to do everything. The staff was carrying towels and sheets in plastic bags. In some areas the staff was using grocery store carts to move stuff.