Overall Ratings & Reviews Residence Inn by Marriott Mt. Olive at Intl Trade Center

Nice big room with plenty of space to spread out. Great location just a few minutes from I-80. Front desk staff always friendly. Free breakfast is good, not great but fills the void. The breakfast room is spacious and clean. Coffee was excellent!

Its a very no frills extended stay. Both guests and staff very friendly. Do not expect basics to be in your room. Ex, I had to ask for a hairdryer. There was a small bottle of shampoo, no conditioner. There was a table for dining but no chairs.

We were there for my grand nieces baptism. Everything was fine until a fire broke out on Monday. We had to evacuate and thankfully nobody was hurt. We had to leave all of our things inside until clearance was given for us to enter again. My issue is I specifically left my phone number with the head of the housekeeping department and she wrote it down on a sheet of paper. I asked her to please let us know when we can enter again so that we can get our things And go somewhere else or end our vacation early. We never got a phone call. I couldn’t reach the hotel because electricity was down. So I called Holiday Inn. They were very helpful. I really wish that they just called to let us know that we can come back. By the time that we returned, it was evening. The staff did not offer a lantern for us to get our belongings. They had plenty downstairs. But they expected us to enter the room with just a flashlight on our phones. They didn’t offer any help at all. The way that they “reimbursed” us for the remaining of our stay was to not charge our card. The issue is I wasn’t there anyway so they couldn’t have charged it for a stay that did not happen. It was just too much for all of us to pack while it’s dark, then head to the Holiday Inn to unpack. So we left our vacation early, which was not good at all.

Excellent! Clean, great breakfast, room was perfect! Highly recommend

Staff was extremely helpful and kind

Very nice hotel

Stayed for a dance competition in the area and was perfect for that. Pool was great and room was perfect. We had to leave before the continental breakfast started but that was a nice touch!

We enjoyed the pool and the room very clean and friendly staff

Our 2 bedroom suite appeared to be recently updated. It was clean, roomy and well appointed. We would definitely recommend and stay here again.

The only thing I didn’t like is that my room wasn’t cleaned while I was out during the second day of my stay. The breakfast was great, the pool was great and so was the customer service.

Amazing rooms

Space was lovely- clean people were helpful welcoming and polite

Staff and the coffee were excellent 👌

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very nice and clean

Stayed here for a dance competition weekend. Hotel was very clean. Staff was very accommodating. Asked for ice and they gave me a bag. My DD enjoyed the pool. Breakfast was very good. Enjoyed the waffles and coffee.

na

The property was very clean. The staff was friendly. We had a great stay.

I had a lot of problems. Bathroom issues, ice machine in refig not working, the phone had massage light on, kitchen chair had a leg plate on the floor. The only thing fixed was the toilet. We used to go to this location 2 times a year round 2010 for 5 years. The visits than were great.

Our stay was nice. Clean rooms and amenities , nice breakfast buffet. Would stay again