Overall Ratings & Reviews Holiday Inn Express & Suites LAWTON-FORT SILL by IHG, an IHG Hotel

Hospitality was absolutely great especially the staff that takes care of the breakfast. The room was not clean and the towels and washcloths were not clean and had a damp smell to them. The lady at the front desk the night we arrived was rude and didn’t have an answer for any questions we asked.

Super clean, comfortable, staff was awesome. Would Definitely go back and stay again

I liked everything: the quiet, the security, and the facilities. The staff was very friendly, and the hotel was super clean.

Nice

Great customer service

Room was nice and staff was really friendly

We were here for our son’s graduation from basic training. The hotel was newer, spacious and the breakfast was wonderful. This was a great spot for all of us to rest and catch up.

The mattresses in the rooms showed signs of significant wear that impacted comfort. I mentioned this to the evening staff, who assured me that the issue would be addressed by having the first shift replace the mattresses the following morning. Unfortunately, this did not occur. I believe it would be beneficial for management to conduct a comprehensive assessment of the mattresses throughout the hotel, as replacing them with new ones could greatly enhance the overall guest experience.

The room had leftover sunflower seeds on the floor from a prior guest but otherwise was great. Breakfast was better than anywhere I’ve stayed

10 out of 10. Courteous staff, comfortable room, and awesome amenities. Very pleasant experience.

Clean room easy in and out

The lady working 3-11 shift was awesome!! Very helpful, informative and welcoming.

It was awesome!

Convenient.

Great!!!

Nice room and good location. Breakfast was hardy!

Convenient but tired property

Polite staff at check in, water pressure in the shower is not great but super comfy bed.

Excellent place to stay.

The check in girls (I didn’t get the dark haired girls name) went above and beyond to make sure our girls trip was the best it could be. She needs a raise! She was amazing!