Overall Ratings & Reviews SpringHill Suites Des Moines West

Very nice

We had a wonderful stay. The accommodations were pleasing. The staff were nice, minded their own business, and helpful when needed.

I really enjoyed my stay and would stay here again if I was back in the area. The place was very clean and breakfast was great. Also, the pool and hot tub was a really good addition to my stay.

Loved it. Book this!!

His property was clean. Staff was friendly, an animal friendly.

Only complaint we really had was we had a 3 day stay and our room was never cleaned

Pool is smalller than appear on the picture but the main issue was the door between the sleeping area and the bathroom kept getting stuck. We alerted them on checkout and they said they would fix it. Also the elevator is realllllllllllllly slow

This hotel needs a serious renovation.

Pool and Hot tub were out of order.

Our stay was amazing, first class service! The staff went above and beyond taking care of my family and I really appreciated that the most. The rooms were very clean and the breakfast was really great. We look forward to staying here again. Thank you

Nice room layout and spacious! Fit our needs just right

Room was nice and clean. Buffet breakfast was good.

Very nice and clean

Staff was super friendly!

No complaints but if I wanted to be picky, there were no towels for the pool and hot tub. Otherwise, it smelled so clean and fresh when you walk in and rven more so when I wslked into the room. Sheets smelled like fresh launrdry !!

Very clean, helpful friendly staff

We stayed two nights for a local volleyball tournament. The first night the beds has some sticky substance between the sheets and completely grossed us out. We got blankets from the car and slept on them because attendant was not at desk and late. The bathroom door also would not shut completely. Room had an off smell. We got room service requested for the second night.

It was a perfect room for us while we were in town visiting grand kids. Pool and hot tub were great and kids love it!

Great

We had room 422 and the fan in the bathroom made the most horrifying sound when the light was turned on, definitely needs to repaired or replaced. Only one elevator and was somewhat slow, otherwise everything else was fine.