Overall Ratings & Reviews Kempinski Hotel The Dome Belek - All Inclusive

I have been to hotels all over the world, and this is the best hotel I have ever been to. They upgraded my stay to a better suit as I went there for my honeymoon, the staff are nice and the food is amazing. The beach and spa are nice too. The only down side is the staff does not speak English very well. The city and hotel are amazing distination if you would like to relax and enjoy your time by the mediterranean sea.

Housekeeping needs to improve. Over maintainance of facilties is required.

We had an amazing stay at the hotel. We were upgraded on arrival to a Lagoon Suite which was stunning with its own private pool. The food was excellent with many choices even for my 13 year old. The hotel went the extra mile by presenting my son with a birthday cake for his 13th birthday. The staff were welcoming on arrival and made us a coffee on departure while we waited for our car to the airport. All in all a lovely hotel, not crazy busy. We will be visiting again for sure.

We absolutely loved our stay at Kempinski. The room was in excellent condition and roomy. The food options were amazing. Our only comment would be the staff, not everyone speaks English. And we had to ask 4 times for our room pool to be cleaned before it was handled. Other than this. Everything was spot on.

Very helpful and caring staff and so welcoming

Excellent place - very comfortable. Excellent food. Lots of rennovations going on and beach access was closed.

Lovely hotel and staff. Upgraded by hotel to golf villa which was fantastic. Food great, shame not all restaurants were open but low season .

Five star service. Nice beach. Not too busy at end of September. Good food. Not overcrowded beach area or pool area. Spacious room. Overall wonderful experience

Great hotel. Fantastic food choice. Helpful staff. We loved our stay.

Bedrooms air conditions do NOT work, so if you want to sleep in sauna, go for it. We called the reception multiple times, they do send a technician, a temporary fix happen, but the issue occurs again 15 minutes after!!! Other than the above issue, the whole place including the staff, food, drinks, facilities, pools, bars, outdoor music nights and activities are awesome!

The hotel is overpriced. The area around is not walkable and you always need to hire a hotel cab. They accept cash only even through the nearest ATM is 7km away. The number of import drinks are very limited and they’re overpriced too.

Staff should know more English, we had difficulty explaining and receiving answers at the front desk. food choices should be better especially for people who don’t eat meat or are Celiac. Aircondition in the common area seemed off. There should be Fans outside in the dining area as it’s too hot. The entertainment was not good, they should have better DJs and better bands. The Shower in the room had issues, water gets hot and cold suddenly and weak, the shower in the rooms in general was not satisfactory and we complained that it needs fixing but they didn’t do much. Kids pool should be in a different section and keep adults that are there to relax in a different section. Some foods that are marked as Gluten free is wrong so we did complain as my wife is Celiac and she almost ate gluten due to wrong marking on the Menu. Last day we left early and they prepared a lunch box for us as the breakfast place was still closed, my wife got rotten cheese in her box.

I wouldn't hesitate to recommend this hotel. The service, atmosphere and food are excellent. The rooms, although a bit dated, are comfortable. Staff extremely helpful, attentive and friendly. If you are looking for a quiet holiday and a little R&R you cannot go wrong booking here.

The customer service is outstanding and they make you feel really special. Moreover, the lady in red is great help. Also, the food is fantastic as in the detail is just as good as any other fancy restaurant.

Amazing experience. The hotel is not as large as some of the other hotels in the area so it is less crowded and more enjoyable. Service is excellent. Everyone working there has a great attitude and a smile. I would highly recommend.

в отеле максимально не клиенто ориентированные!

Unfortunately the food was entirely disappointing, and that matters a lot when it's all inclusive. A very bland and uncreative buffet worthy of a three star hotel at best. The reception couldn't have been kinder, and the service was fine, but again, especially during low season when there isn't much to do except eat and relax, the food is hugely important. This was nowhere near what one would expect from a Kempinski.

I liked nothing about this property. Expedia indicated one person a room while I stated 2 person a room. I had to pay extra 150 dollars per night per room. All inclusive didn’t mean all inclusive. If we wanted to eat in speciality restaurants we had to pay extra. Never seen anything like it. Food was terrible for a price we paid.

Location was good, noisy hotel next door, staff spoke very little English.

Check in was really nice. Property is really great with pools, pier, wonderful views of ocean, very relaxing. All inclusive package is really nice, breakfast, lunch and dinners, were all great. Especially dinners were real nice by the pool in outdoor area. However, for young couples like ourselves, it was a little dead after 10. May be that was on purpose at Kempinski as they might be focused at giving relaxing and peaceful experience to their guests. However, we really would have enjoyed if there was some music or late night entertainment plan by the pool or pier as was being done in neighboring hotels. But again, that might not be preference of most of the guests staying at Kempinski. Overall, we enjoyed our stay of 6 nights at Kempinski, however, did not like that nice tables were being kept as "reserved" for a walk in buffet all inclusive settings. As I was asked one night to get up from a "reserved" table and later 3 more were told to me as "reserved" tables. I approached Mr. Ahmet Antepli (General Manager) who was there taking care of guests and shared his visiting card with me. He told me that some guests who are staying longer like 10 days are taken better care for table reservations. This did not make much sense to me, as I was also booked for total 9 nights (6+3). Later, I cancelled my 3 nights reservation and stayed for just 6 nights, as I personally did not like this discriminatory table "reservations" at dinner.