We had a great time staying at this hotel. We took the bus right outside the hotel to the city center, which was so easy to get to. The rooms were nice and clean, and the view of the mountain was just amazing.

We had a lovely welcome to the hotel. The room was spacious and clean with air conditioning which was great with the hot weather we could experience during our stay. We enjoyed our relaxed breakfast with a great buffet selection in an beautiful setting. housekeeping was friendly and made a good job during our stay, always trying to make sure the room is tidy and clean and adjusted to our time schedule. We had a balcony with great view over the pool, lake and mountains. The hotel had an amazing gym for a hotel, which my son and husband enjoyed very much. I think they would have enjoyed a more friendly and passionate staff there, but It was overall a very pleasant stay and we will be definitely be back.

Nice and clean.

Great location And view Big rooms

Staff were super helpful, food good and place was clean!

The resort as a whole was excellent. We loved the restaurants and the pool. The staff was wonderful! Very clean! We surged for a penthouse to enjoy the stars with the ceiling shades that retract but sadly less than half of them worked. Other than that it’s was a great stay!

Great breakfast good view clean hotel

Beautiful room and great staff.

Hotel had numerous amenities including a full breakfast buffet every morning which was lovely. The staff was very helpful and they also provided complimentary transfers from the train station. We had a wonderful suite with a gorgeous view of Lake Lugano and the mountains. Highly recommend Villa Sassa!

Excellent place to stay, comfortable bed and very friendly and helpful staff. Great location only a short bus ride to the railway station and into the centre. Ticino ticket is available for free travel in the whole area! Brilliant hotel! Thanks, Jimmy and Gwyneth

Clean room is very nice We found the great help from the staff The Breakfast amazing

Great hotel but a large construction crane obscures a wonderful view from pool and dining area.

I was incredibly surprised to find such a gem in Lugano. ALLthe staff (front desk, restaurant, gym, spa) were warm and welcoming and most important competent. The rooms are sparse but super clean and functional apartments. I enjoyed the spa services and products as well as the gym classes. The restaurant was the biggest surprise- should have a Michelin star. Excellent food, presentation and knowledgable and attentive staff. The view is gorgeous- i fact we saw an end to end rainbow one day after a storm from mountain to lake. Sorta sums up the place. Very intimate and special.

Excelente hotel y la vista al lago una belleza!

Excellent breakfast choices and responsive staff. I lost my phone and the staff helped me communicate with someone who found it. The room had a magnificent view. We had dinner in the ristorante and the meal was creative and delicious. The staff are friendly and shared interesting information.

Great hotel, beautiful view, and the staff were excellent, especially Marco.

Lovely big room

Great breakfast. Marcos in reception was exceptional, great customer service, nice person. Beautiful hotel, great location. I will come back again, my family loved it. Amazing views.

Amazing hotel room and vibes - just for dinner restaurant we waited long time on our second night . The first night on the December 24th was amazing great staff and very caring but the 25th the team was very unattended.

We were in Lugano for just one night for my partners birthday and wish we could’ve stayed longer. The staff were very kind and upgraded our room for the birthday celebration! We also were able to arrange a free shuttle to the train station when we left. Beautiful view from the room and other areas in the hotel. We didn’t get a chance to use them, but the wellness amenities seemed great as well. Would stay again!