I will give our experience an excellent mark. Very helpful staff, clean room with sea wiew, plenty of different places to eat. Was surprised with actually good breakfast. Did not much exploring the area especially beach (stormy weather), but for short stay (we stay only 2 days) it was amazing.

The property location is amazing. Right along the sea but property needs a bit of overhaul as it’s a bit aged property. For example the plug sockets are still old eu pins , the plumbing makes sounds and the carpets needs more deep cleaning but overall the property is nice and very spacious.

Aaaa

This property is dealing with massive construction next door and are bending over backwards to help guests. Getting to the property by car is nearly impossible when the road is closed due to the new building going up next door. Breakfast was awesome, room was clean and staff were amazing!

Nice hotel. Great staff. Breakfast buffet was excellent. Several good restaurants at the hotel and lots more nearby. Room was spacious with a nice big balcony. Overall, good location, within walking distance to shopping, nightlife, etc. Excursion desk in the lobby with staff to help answer questions or help book tours. We enjoyed our stay very much!

Despite the cleanliness of the property there was a dank and moldy smell in both the hallway and our room. Staff was very kind, friendly & accommodating. Amenities were not utilized due to weather on our end but the pools looked beautiful.

The facilities are great and the staff are wonderful. Nice deluxe room, spacious with nice balcony. Some of the outer areas are in need of a spruce but the main hotel and pool areas are very good condition. On balance, probs not a 5 star but the staff definitely make up for it and if anything is wrong, they will sort it immediately.

It is situated on a building site due to new Hard Rock hotel . We werent advised in advance and the disruption was immense throughout . The staff were very good throughout but we would have stayed elsewhere if we had known . Room also very tired with the likes of no working ventialtion in the bathroom etc

Lots of options and amenities near by. Staff very helpful.

Nice environment and staff

Staff were really helpful, had a problem with the curtains which was immediately fixed, room service was great and the cleaning staff were too

Room nice big

Staff amenities

Great staff, clean rooms, great location.

Good clean room that was cleaned every day. All the hotel staff, from the hotel receptionists to the waiters in the restaurants, to the housekeepers and of course the bar staff all were very courteous and nothing was too much trouble for them. Although there is a gym, it is a bit cramped, but functional.

The room was very clean and all staff were friendly and helpful

Room maintained impeccably. All staff friendly and courteous. Very helpful especially receptionists. Food choice and quality also excellent.

The hotel was wonderful!

Very nice hotel and staff are very friendly from the reception Cassidy to the concierge Edgar and Brian and the staff from the restaurant Mylen Johanna. And the staff from spa. Will highly recommend this hotel.

Nice quite room with ocean view