Overall Ratings & Reviews EA Hotel Rokoko

Nice hotel. We paid extra to check in early but it was worth it. Lobby does not have any seating. Room was in the back, so very quiet. Area is under construction, so had to walk around.

The only complaint was the lack of English speaking channels on the TV, other than that it was excellent, especially the receptionist, Noble, who was as helpful as can be.

Great hotel and great staff.

Nice hotel. About 10 minute walk to old quarter.

Great City Center Hotel. Within walking distance to all attractions.

Everything was super nice, staff was fantastic, but they could have mentioned in the listing the construction happening outside and the noise from it at 7:30 in the morning. I would not book this hotel knowing about the construction.

Convenient location easy to find and walkable distance to transportation, just a small tv

very convenient, room is spacious, clean. Fridge is not working and staff said they can do nothing about it

great place!

Getting to the hotel itself was a challenge. A day before my stay I received an email about the hotel "implementing ecological steps", which was a long paragraph of corpospeak for "we won't be cleaning your room every day anymore". There was a second paragraph there that said "by the way, our reception is closed, if you actually want to get in, go to this other differently named hotel sort of kind of next door". Given the amount of spam people get, they might never read your second paragraph. And indeed I haven't, until it became obvious that the usual way to get into a hotel (which worked well so far for me) won't work this time. If that were up to me, the email would have been titled "IMPORTANT: HOW TO GET TO THE HOTEL" and the ecological excuses for cost-cutting would be the "by the way" in the second paragraph. But I don't run a hotel, so what do I know? Anyway, I stayed in a suite on the top floor. Supposedly one of the best rooms on the property. The furniture looked more-less 20 years old, including a swivel stand built into the desk for a CRT TV. One of the shelves had a missing support so it was just waiting for you to put stuff on it to fall out of the dresser. There was no fridge, the kettle was in bad need of descaling, the bathroom door was damaged from flooding, and the noise isolation in the windows was poor. After your stay, you need to -- again -- go to the other hotel to check out. Needless to say, I won't be returning.

The hotel is on a Main Street, easy walk to everything with many shops and restaurants. The staff was friendly. We missed the breakfast at the main location a few doors down. We were able to leave our bags. The room was very spacious and clean. We had front windows with a view to the Christmas markets and all the action. It was a bit loud but we slept well. If you are a light sleeper, it would be a problem. The bed was hard but comfortable. It didn’t bother us. Would recommend it.

Great location. Check in was a little confusing as the hotel lobby is not in the hotel. Front desk was helpful and attentive. Room was better than expected with a spectacular view and comfortable amenities. Clean and great location.

Staff very helpful & friendly

the most important thing that was missing in information is that to check in and get you entry card you need to go down ( away from national museum on the hill side) for about 100 steps and on left there is a Hotel Reception desk that serves several hotels. there you check in and get access. into hotel. on our arrival we stood at the hotel rokoko glass door in wander what to do until 1 person made the effort to show us the reception.

Lovely hotel with beautiful grounds and spacious, comfortable rooms. I stayed four nights and loved the big comfortable bed with nightly turn-down service. I enjoyed two massages during my stay, and the a la carte breakfast was terrific. Hotel staff is friendly and helpful with any arrangements you may need. There is on-site laundry but I took mine to a lady across the street for next-day service for only a few dollars. Good location; within walking distance to the river, your choice of eateries, and all the beautiful sites in Luang Prabang. Would stay again!

The stay could not have been better in any way! The hotel check-in person was courteous, and pleasant and provided me with the additional assistance that I needed. The room was very clean and cheerful! It was a great price and, being right on Václavské náměstí, the location was ideal! I look forward to returning in the future!

Hotel is in good position, to book in you had to go 20m to sister hotel for reception,no one on reception at this hotel,only a camera,good sized bedroom ,good bathroom with bath and shower over it,comfortable bed ,clean ,but in need of repainting desperately,looked like someone had playing football against the walls and outside hallway (room 202),didn’t try breakfast so don’t know what that was like,good hotel if you don’t need to contact staff

As other reviews stated it's nothing fancy but it does tick the boxes, comfortable and clean.

Very good location.

This hotel was perfect for our needs, in a great central location so within easy walking distance to everything. The check in was in a nearby sister hotel but only 50m from the Rokoko. They reception staff were super helpful have us a recommendation for some Czech food in a nearby restaurant that was reasonably priced and gave good advice on what supermarket to use to stop you paying over inflated prices. The rooms were admittedly dated but large, clean and comfortable. Room styles vary with some having a bath and some having just a shower and cubicle. A major plus there was always hot water and plenty of towels that were changed daily. My only comment is that they ask you to leave towels hanging if you want to reuse them but they had the habit was giving fresh ones regardless. The shower wash dispenser ran out during my stay but it was refilled promptly. I would say this a three star hotel at best but I think it was worth the money and would stay again.