Overall Ratings & Reviews Holiday Inn GREENVILLE by IHG, an IHG Hotel

Everything was great but the bed was very uncomfortable

Excellent!

The property is very clean, spacious, staff is great. Thank you to the GM Chelsea for the upgrade. Ashley in the restaurant is wonderful and so willing to accommodate..

The location was fine, parking great.. Had preordered two rooms, asked for early access, only one room was granted, waited 30 extra minutes, for the second. Slept well, all is good. Went down the following morning for breakfast, read lighted digital menu: Omelette, Eggs, Grits… Breakfast Bar was Poor-Average at Best. Omelette not available, yet advertised & not busy. Grits,& Gravy barely warm with harden tops, ran my toast through the toaster, twice, and it never toasted. The bacon was wonderful.. A+ and the taste of both grits, gravy were good, but could have been better. There is So Much Potential in that restaurant, but right now it is missing the mark.

I lived here breifly during Covid in 2020, and I just revisited this week. Its STILL undergoing renovations! But the rooms are great, clean and everyone is very nice. The hotel bar/hotel is great. The AC was just OK being on the 4th floor on an extremely hot day. The renovations seem to mostly be exterior so nothing interupted out stay just messy outside.

Very accommodating. Clean rooms.

just ok, have stayed at many other HI expresses that we’re clean, organized and knowledgeable. On this visit, found dirty underwear inside the hideaway bed along with a mattress pad stained, full of hair and several bugs. Manager on duty said that he’d leave a note for someone to follow up but never happened. Obviously we will not stay here again

The hotel room was worth the price.

Very convenient to ECU. Under construction but clean. Staff very nice!

Tv dud not work properly and

Our visit was amazing they had a special section set up for East Carolina University Graduates.My child was one of the graduates .I’m a proud pirate Parent

Our stay was quite pleasant. The location is awesome. The one comment I have is the room was dark, even with all of the lamps on. The only light in the entrance are was a light on the ceiling and didn’t project much like. Another comment I have is you can’t stream to the TV like most hotels at this level. You are stuck with the cable stations.

Hotel was a bit out dated

Demanyae was the best at check-in and throughout the stay. Pleasant, attentive & customer service focused were his strengths! I’ll stay again because of the service and convenience to everything.

I usually stay at this Holiday Inn anytime I'm in Greenville. The staff from check at the front desk, to the cleanliness of the room is always great. Thanks guys! Very satisfied! MLee

Liked the remodeled rooms and lobby. Found it funny that the really old existing doors were re-used and not updated/changed for a total good look.

Comfortable and very clean! Only complaint was the water pressure on the 4th floor was low.

Very convenient location

friendly and helpful staff. safe, clean environment, good location in town.

My husband and I booked a 2-night stay with Holiday Inn Greenville to celebrate his birthday. We met Cameron at the check kn desk and he was an absolute joy! He was polite and had great customer service. We ran into an issue with our room and Cameron stepped in immediately and corrected the problem. Thank you for helping to brighten my husband's birthday even more. We have stayed here once before and so we went down to the bar. Ashley was working and is always a joy! She added more joy to our stay and my husband's birthday night! She always has a smile and is willing to help you in any way. She has awesome customer service and she makes the best drinks! Thank you both for being amazing people. If Cameron and Ashley are working you're in good hands.