Overall Ratings & Reviews Holiday Inn GREENVILLE by IHG, an IHG Hotel

Demanyae was the best at check-in and throughout the stay. Pleasant, attentive & customer service focused were his strengths! I’ll stay again because of the service and convenience to everything.

I usually stay at this Holiday Inn anytime I'm in Greenville. The staff from check at the front desk, to the cleanliness of the room is always great. Thanks guys! Very satisfied! MLee

Liked the remodeled rooms and lobby. Found it funny that the really old existing doors were re-used and not updated/changed for a total good look.

Comfortable and very clean! Only complaint was the water pressure on the 4th floor was low.

Very convenient location

friendly and helpful staff. safe, clean environment, good location in town.

My husband and I booked a 2-night stay with Holiday Inn Greenville to celebrate his birthday. We met Cameron at the check kn desk and he was an absolute joy! He was polite and had great customer service. We ran into an issue with our room and Cameron stepped in immediately and corrected the problem. Thank you for helping to brighten my husband's birthday even more. We have stayed here once before and so we went down to the bar. Ashley was working and is always a joy! She added more joy to our stay and my husband's birthday night! She always has a smile and is willing to help you in any way. She has awesome customer service and she makes the best drinks! Thank you both for being amazing people. If Cameron and Ashley are working you're in good hands.

Per hotels.com, this hotel came up when I filtered by free breakfast, which turned out not to be the case. It’s free through some third party vendors, not hotels.com. I was checking in my 86 yo mother and they tried to sell her the breakfast for $11.99 after I explained the hotels advertisement, and tried to entice her with the “all you can eat”option. I politely told them an 86 yo eats like a bird. Mom went to shower at 2am and the faucet was tightened so much, she had to call maintenance to loosen it. He actually had to stand IN the tub to loosen it. No hot tea or coffee in the evenings. With the options in the area, we won’t be back to this one.

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Excellent hospitality!

Everything

Things were good.

Everything good

Great stay and exactly what we were looking for.

Great check in experience. Rooms clean

Clean

Everything especially no signs of bugs

Overall nice hotel. Could use some updating in the bathroom area and also have some USB charging plugs. Front desk staff was friendly and the check in process was easy. Plenty of parking. Lots of things nearby. Would stay here again when in the area.

Decent

It was nice