Overall Ratings & Reviews Les Terrasses Poulard

Perfect - we will be back

Our stay was for 2 nights. The room was nice & warm in 30 degree weather. The bed was comfortable and the room was great for what we needed. We opted in for breakfast and it was as delicious as last time. The parking was less expensive since last time we visited in March and parking rates vary. This time it was 28 Euro 14 Euro per day. The free shuttle is great to get us to the mountain. We will be back again in the future for a third trip!

Great place to stay cuz you’re in the island. Very convenient when you want so see the Abbey and the Village. Old worn rooms

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Location setting was unique for us so we enjoyed our stay a lot.

매우 친절한 직원들... 바닷가에서 갑자기 사고로 손을 다쳤는데 직원들이 매우 친절하게 응급조치를 해주어 무사히 치료받았음. 직원들의 대응이 매우 훌룡했음

The location is excellent! I would highly recommend staying on the island instead of staying in the standard hotels at the other end of the causeway. The other end is standard tourist places. I loved staying on the island as we could roam about in the evenings and mornings and really feel like we were staying somewhere back in time. The evening views were breathtaking. Les Terrasses Poulard was a very good value. Bathrooms were very clean and new. Beds were comfortable. The room we had was very tiny and my partner and I bumped into each other regularly. The carpet needs changing. The breakfast was very good and the staff responsive. I'm glad that I stayed here. Make sure you have the mussels and oysters and Cafe Normandy!

Avoid this hotel they don't care about the welfare of guests! We were all wet when we arrived as it was raining hard. The two persons at the reception seemed too busy to even say Bonjour to us and ignored us for maybe 30 seconds. She did not even offer a towel to help us get dry. That is the least of my complaint though, she gives us directions to our room and says it is about 5 minutes walk which is really far when it is raining. They did not offer an umbrella and I was told later that they didnt have one. We could not find the annex on our own so by now we were really soaking wet, it was dark and the restaurant that they were referring to did not have a name in front instead only had a menu that had its name on it. The room is not really 5 mins, it was closer, and the door name would not be visible from the main street specially on a dark rainy day. One of us went back to the reception and told the other guy that he needs to accompany us so we can find the room. The initial response we got was that he can't because he will get wet!!! Imagine being soaking wet and getting such response! He eventually helped get us there. I complained to this guy that this is the worst reception we got from years of travel, and he proceeds to say that they have 130 rooms and were busy with a group bookings but he was sorry. I had more to say about the attitude of the person who checked us in but there is limited space here..The trashcan also still had trash from the previous guest!

Bathtub was too deep to get in or out safely

It's a great place to stay on the island.

The room was quiet and small had windows that opened which was nice cause the room was very warm after all the walking. The staff member walked us to our room as the rooms are not by where you check in at. We got there very late so that was helpful. The breakfast in the morning had your normal selections breads meats and cheeses.

It's very old. Flies, flies,flies. Staff is very snobby. Just sit and don't do much. 😂 I wish I was an employee there. The best job. Just sit and say I don't know. 😂 Perfect job.

Hard for seniors because of stairwells

The hotel was clean and cozy, easy access to restaurants and shoppingStaff were very friendly and helpful. We loved it here

This is a bare bones basic room on Mont Saint Michel. It's small, no AC and a basic bathroom. It does the trick if you want to stay on the island

I absolutely loved Mont St Michel, but I wouldn’t stay on the Mont again if I were to go back. The buildings are old and that’s just a fact. Rooms cramped, loads of stairs, and it was expensive to stay there. The staff were nice. The beds were clean and comfy. The bathroom was clean too, but the room was sooooo hot. Opened the window for fresh air and the windowsills were very grimy, the room was right above the public restrooms which are like outhouses so the banging of the doors all night long. The rampart walk was right across from our room so with the window open, people could see right in. Lots of flies in the corridor. We arrived about 6:30pm and had a really, really hard time finding a place for dinner (places were either closed, or jam-packed, although one restauranteur did ask if we were staying on the Mont which I think gave us an advantage over people just visiting). Next time I’d stay nearby and just visit for the day.

The hotel was just what we expected for such a rural area. There was no A/C, so please beware of that. Additionally, if you have issues with folks walking by your window & able to look in, please check on the type of room before committing!

Mont St Michel was very crowded when we visited. Check in was not until 4pm. At 3pm we asked for suggestions as to where we could wait until 4pm. No one was able to help us. Perhaps the staff was as hot and overwhelmed as we were

Help with luggage up the stairs would be an asset

I am so disappointed by this property. I was travelling with a group of 8, 6 of whom have mobility limitations. I have been to Mt. St. Michel before and know about the challenges they would face. I talked at LENGTH with the property about the booking to ensure that our group would have the 3 rooms on the main floor so that there was a minimum of steps that the seniors with mobility restrictions I was travelling with would have to contend with. I made the reservation 9 months in advance, and called back a few times to make sure that the mobility restrictions were understood. When we arrived, they had given all but 1 of the main floor rooms that we had reserved away to other guests. This meant that people with mobility issues (and who have disability cards) had to climb several flights of stairs in addition to the ones that they knew about. This is so disappointing. One room was switched hours before we arrived because someone complained. So instead of stating that (as was written in the notes) there was a person with disabilities destined for that room, they switched them so my nearly 80 year old mother had to climb another three flights of stairs! In speaking with reception, the file was 'clearly marked they had disabilities so he didn't know what happened'. If you are a traveller with disabilities beware, they will change out your room to someone without a disability if they complain about the stairs and it will make your journey worse. DO NOT RECOMMEND.