Overall Ratings & Reviews Hilton Garden Inn Jackson/Madison

Safe area!

Very nice facility, the only downside was the fan on the AC was kind of noisy. But even so, I would definitely recommend it to anyone.

Nice hotel with lots of options near in the area

This property was beautiful! I didn't spend a lot of time on site but the view out of my window with the sunrise was gorgeous. It was easy to park, check in, and get to my room and I was thankful for this because I arrived late at a night and was travelling alone. Everything was well lit so I felt as safe as I could feel. My room was comfortable and clean as well.

Would have liked more dining options. Otherwise, a great stay

Mini fridge did not work. The food we brought went bad. Microwave didn't work, so we couldn't even eat the food we brought before it went bad. Mold in the shower. AC would not go below 74 degrees. The sheet did not fit the bed... It was either queen or single on a king bed. All in all, not a pleasant stay at all!

This is a very nice area however to a visitor the businesses are hard to spot because the buildings all look alike and you can’t spot a familiar place because they don’t look like their regular buildings as every where else. Use a map app to see what the area offers. Doing it from sight is very difficult.

Staff went above and beyond to greet and accommodate us. Will definitely be back!

Always clean and comfortable.

Room was spacious and in great shape! Bed was very comfortable. I wish the sheets had been a bit longer on the sides. Bathroom was a good size and very well arranged. Shower had great water flow.

Bathroom was dirty. As in someone used the shower as a toilet.

Some lights didn’t work in a king room. No towel replacement.

Very clean and friendly

This was our second stay at this property. The 1 st was amazing. The second one was just OK. Everything was exceptional, except the AC. The a/c would never get to the temperature we set the thermostat at. I know we probably could have changed rooms, but it was late and we were to tired.

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Excellent

Fantastic stay! Staff were amazing!

Nothing I didn't like!

Hallway to our room after getting off elevator smelled horribly like weed. Great Breakfast.

Nice place