7.6
Pleasant
From 944 reviews
Cleanliness

7.8

Room Comfort

7.8

Location

8.4

Service and Facilites

7.8

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Traveler Reviews Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Number of reviews per page
20
40
Top reviews
Dwayne
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel didn’t provide wash cloths. Bathroom wasn’t cleaned to industry standards. Missing items.
Polena
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The sevice was great, had an issue with house keeping about towels. The furniture can use some updating
Jason Mark
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

.
Verified traveler
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Understaffed and SLOW. It took a long time to check in. They could not find our Hotels.com reservation. Then Check Out was slow. We waited 15 minutes just to check out. POOR SERVICE. They need to do better.
Jonilyn
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I liked my room. I did not like all the noise late hours at the pool.
Julie
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very comfortable stay and friendly staff. Shower had draining issues, other than that I recommend
Joel
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

rooms need updating
PRAKASH
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast need to improve as breads were open and dry, no cream cheese
Dorista
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Roaches, poor customer service. Water from ac liking on floor, no toilet paper in bathroom. Reception never answered the phone. Loud music until two am.
Erick
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly staff. The rooms are a bit dated.
Giovanni
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect for families.
Monica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property if good, clean but de customer service on restaurant a pool bad service
Cecilia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel has is clean and has a variety of dining options.
james
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice and clean but a bit noise and the bathroom need renovation because it’s very old style
Desiree
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is one of my favorite places to stay so far. I like to stay in the Cabanas because it opens up to the beautiful pool, bar, and dining areas. Its great to stay in the cabanas if you have kids so you can have direct access to the pool. I've stayed in the large 5 star hotels but prefer the more intimate setting at the Hotel El Panama. The free breakfast is subpar but the hotel is located in walking distance of good eateries!
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resham
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice hotel for the price
Samera
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We stayed there around Valentines Day and they had the hotel beautifully decorated for the event. Room and bathroom were large and very nice. Breakfast however could be improved with more variety. Good location and staff very helpful and pleasant . Definitely recommend
Paul G
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property is pretty dated. Staff comes across as though they do not care about your questions or requests and just want to brush you off to get you to go away. Restaurant is not bad but nothing special although it is priced similarly to better restaurants.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Bathtub was dirty with stains all over. Nespresso coffee machine was in the room but had to buy coffee pods for the room.. breakfast was included but substandard
Chester
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I had a great stay as usual, but one two things bothered me. The first was the condition and cleanliness of the bathroom. It was simply not up to the standards I have experienced at this hotel in the past. The second thing was strange - the outlets by the bed were tied into the lights over the beds. As such I could not plug in my CPAP breathing device without leaving the lights on. I had to ask for an extension cord to use the machine. This is something that needs to be addressed in room 623 and wherever else it occurs. The outlets should not be tied into the lights.
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