Petit Palace Santa Cruz

Explore Petit Palace Santa Cruz
9.0
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

8.6

Location

9.4

Service and Facilites

9.4

Traveler Reviews Petit Palace Santa Cruz

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very satisfied .nice room ,good locations. Good breakfasts and great services and staffs.
Annie
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The property is located in a good spot that’s about it. upon arrival the front desk was very kind and friendly and helpful. The rooms were dated, shower is a death trap as it’s very very slippery and the breakfast is not worth the purchase. Plus there’s dirt on the corners of the walls.
Amer
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful. Air condition was old & noisy
Alistair
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Incredibly well positioned hotel deep in some of Seville’s smallest streets and avenues. Great sized rooms that were kept very clean. The staff were always friendly and happy to help. Only minor criticism is that there’s nowhere really to sit comfortably in the reception area but you should be out exploring Seville anyway!
Rosalina
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very professional and helpful staff. Location is excellent. The hotel is within a walking distance to all major attractions. The breakfast was very delicious, fresh, and had a lot of variety.
Mikhail
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with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good breakfast and excellent location of the hotel.
Michael
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was very clean, staff very helpful and friendly. Location excellent. Had downstairs room which had limited space for open cases and also very noisy as next to reception. Windows were raised so could not see out of them.
Erick
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean room, friendly staff and good breakfast
Craig
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Breakfast was amazing! Fresh and lots of choices. Staff were very friendly and location was great.
cyrus
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Excellent hotel . Would highly recommend.
Srilaxmi
icon-Family
Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Location is very close to attractions. We liked that part. Room is very small but clean. Bathroom design is worst. Bathroom door does not close completely , no privacy. Bathroom has glass wall and glass door, when we switch on light in bathroom, whole bedroom is reflected with bright light and distraction to other person sleeping on bed. Shower has not much hot water, it is not warm enough. Bath is not satisfying. Shower has opening and no door. So, water sprinkles and come over to rest of the bathroom and whole floor outside shower gets wet and water all around. People may slip and fall on this wet floor. Shower head design is the worst design. There is basic hot pot on TV table, but no outlet near by to plug the hot water pot. No coffee packs in room, just tea packs are there.
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Claire
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Breakfast was excellent, good value for cost.
Michael
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Rubin did a great job taking care of our needs!
Darren William
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8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was very clean, comfy bed and linen. All toiletries provided were good quality. There is no bar, or outdoor space.
Gang
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room is spacious. Friendly staff. Good breakfast. Super value.
Nicholas
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Very friendly and helpful check-in staff, large room and beautiful courtyard.
David
icon-with Friends
with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Helpful staff. Room made up neatly with fresh lines and towels each day. Superb location, but it is an adventure to drive to the hotel by car.
Marianne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a ground floor room which was spacious, but with 3 large windows street noise was loud at times. And the door to the bathroom was a swing door, which doesn't close properly. The location of the hotel is great, walkable to all the main sights. The staff were very helpful and friendly.
Juan Manuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Amazing staff! Hotel in general was good, but the reception and cleaning team are absolutely amazing. Thank you all.
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Room was spotless, all equipment worked perfection. The staff including Mrs Irma were friendly and welcomed us as members of the family.
Number of reviews per page
20
40