This property was amazing! The hotel was clean and more than what we were expecting! The staff were friendly and helpful! The amenities and food were great! There was parking on site for our car and super close to shops and restaurants. Highly recommend staying here. We will stay here again 100%

We stayed here for 3 nights in May 2026. We thought the place was lovely with all you need for a stay with friends, partners or family. Shops, bars and restaurants are all within walking distance. The hotel has several lovely and well maintained pools, and access to the beautiful cove - sun loungers on the cove are free. We really loved it here and are already looking to return.

Hotel was perfect for what we wanted, lovely spacious & clean room, having the beach right on our doorstep was great and great area as surrounding town had so much to offer.

hotel complex is just 100m from the sea. Great for families with small kids. Great dinner and breakfast. Large rooms with kitchen and lounge

Clean very nice place to go

Beautifully styled hotel, super clean, rooms were lovely, pool area lovely. Very modern, staff all very welcoming, The pool bar does the best Aperol Spritz and the food is awesome.

Refurbishment of hotel and room superb. Only problem lift not working , same in other blocks. Never saw anyonevtrying to fix them we with a baby in a pram in our party and on 3rd floor so hard work. Pools are cold even in Drago land, sea was warmer !! Entertainment very good. We have been on numerous occassiobs and updating of Esmeralda park is to a very high standard.

Clean room, housekeeping cleans and restocks room daily which was so nice to come back to! Beautiful resort, beach is very close and staff was extremely helpful! Parking can be tedious but it’s the way all over the island! They provided crib for us and the store right across the street has everything you need including some baby supplies!

I thought the property and room was a really good standard, the staff were lovely polite and professional

Good clean room with a killer view.

Beautiful property, the beds were ok, not the most comfortable, everything else in the room was perfect other than having one day where our hot water wasn’t fully working. We knew this would be a family resort, and had adult only areas but the public beach and dining is full of other people with young children and it’s very busy and loud. I would come back if I bring my kids with me, otherwise, I would go with an adults only resort for a more relaxing experience.

great service

Perfect location right next to a beautiful beach. Adults only pool in mid September was not that busy. Rooms were refurbished in May this year but already many scratches, doors not closing properly - it’s clear it was not the most high quality refurbishment. However sound proofing was great. We had Breakfast in our room rate which honestly was not great, and quite shocking in the number of options We enjoyed our stay as the hotel is extremely well located, but there are some gaps. I imagine in peak season the hotel is extremely busy.

Loved the adults section with the pool with a view over Cala Esmeralda. Breakfast buffet was excellent too.

Clean and modern rooms with balconies

After visiting a the hotel post renovation, everything looks beautiful, but unpractical, the pool shrank significantly and its impossible to enjoy without bumping into a child/adult. For babies/toddlers will be perfect, but not for 4+ as the big pool is now very small for the volume of guests. The new pool restaurant was ok but expensive. The kids show looked very improvised and repetitive. Even the DJ was distracted chatting with staff around him. The mail restaurant needs for staff, plates were pilling on the table without someone being attentive to pick them up. The staff that we recognised from our previous visit, really makes the effort to do as much as possible, but more staff is needed. Half board doesn’t include drinks, be aware, expedia does not advertise this. Luckily we got compensation after claiming this via chat.

The pool is to busy. Can’t move in there. The restaurant breakfast/dinner is to loud and could really do a with a refurb.

This hotel is in a beautiful setting in a picturesque cove. The room was well maintained, comfortable and spacious. The staff we met at reception, in the outdoor restaurant and cleaning our rooms were always very friendly and helpful. Breakfast offered a very wide choice of food options. Children enjoyed the play area. Didn’t like the very busy and crowded family swimming pool.

-For travelers who enjoy lowering their standards- Beautiful lobby, terrible experience. Check-in was slow and disorganized, rooms scattered across different buildings, and basic amenities nonexistent — no welcome water, no working toilet flush, no functioning TV remote without a maintenance saga. The pool bar served overpriced cocktails that took forever to make and tasted awful. Showers blasted water everywhere before you could even use the overhead, and the “shower gel” was so ineffective my 7-year-old son complained he still felt dirty. The final insult-No iron — unless you rent one. In 30+ years of travel, I’ve never seen that. If you want a hotel where functioning showers, drinkable cocktails, and wrinkle free clothes are “luxuries,” this is your place. Otherwise, look elsewhere.

Missing soap when we arrived