Grand Hotel Gozo

Explore Grand Hotel Gozo
8.6
Very Good
From 996 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.0

Service and Facilites

9.0

Traveler Reviews Grand Hotel Gozo

Number of reviews per page
20
40
Top reviews
Marney Anne
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was immaculately clean apart from a build up of mould on shower door. Views are unparalleled. The property is more faded glory than grand. 1980s high quality was evident but has not aged well. Overall property quality control definitely lacking. V dated decor and furniture that has seen far too many uses for its star rating. Peeling paint on railings, mismatched furniture with water rings, badly sized rug with curling edges, creating a trip hazard and dirty balcony windows are examples of deterioration that could have easy fixes. Guests with mobility issues would struggle. Bath tub ruled out use of the shower. Hand rails in short supply around the property. Fridge and tv did not work. The plug for the tv is a European plug, rather than a three pin British plug. The theme of dated decor extended to the breakfast room/ restaurant. Very 1980s. The breakfast had some problems. I arrived in the restaurant at 1015, having arrived at the hotel at 0400. A very showy look at the watch on the part of the person who seated me almost yielded disappointment as it was evident a “latecomer” was not welcome. I was not aware that there was a buffet as no one bothered to say something like “the buffet is in the next room” and sat for about 5 minutes before being told that I had to rush because the buffet was closing. The hot items were cold. The bacon was sitting on top of bread. As I am gluten free, a normally safe option for me was ruled out. The coffee was distinctly sub par.
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Taylor
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I wouldn't recommend this place. It was genuinely filthy. I've never had to wear shoes in a hotel room but had to here. The shower curtain had mold, genuine black mold. The room hasn't been cleaned in years.
Yvette
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing hotel, I even extended my stay. The view is to die for, view of the infinity pool (colour of the Blue Lagoon lol), the port with boats coming and going, the sea and the cathedral. Very spacious room, we had one with balcony. Plenty to choose from at fantastic breakfast, all you can eat, it's E13.50 for guests, 18E for non guests. Parking for free at underground parking. To reach the ferries going to Malta main terminal, also boats to Blue Lagoon, it's literally 5 min walk. Suggestion to hotel, instead of the daily supply of bottled water, (so much plastic), maybe 1L glass caraffes with spring water available from dispensers on each floor.
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Sharon
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great check in. Staff very friendly. Breakfast a big variety in choices. Close to ferry stop, bus stop and restaurants. Great pool.
Tong
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A kind of old
SAUGATO
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Air-conditioning did not work when I entered roomcalled front desk send in a technician who gave false reassurance that it will start cooling later I told him but he insisted, at night when it was hot and difficult to sleep they said they don't have technician and we have to suffer through, NOT AN APPROPRIATE STRATEGY AT ALL TO CAUSE GUEST COMFORT
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Becca
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were really helpful, fab rooftop pool and hotel always clean
Tim
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Th e location and view were fantastic. We did have an issue with the room air conditioning.
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great room with sea view, housekeeping staff efficient and friendly. Bar staff friendly. Great facilities in a fantastic location. We will go back.
Christopher
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel, fantastic sea views over harbour, large suprior room, very clean, excellent resturant. Will stay again
Cesar A
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Breakfast included! Great service. Excellent location!
David
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8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great breakfast, clean everywhere.
Yuliya
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8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderfull location and scenic ocean views from the room.While the staff made our stay truly special, I found the half-board dinner a bit limiting, with only three options each night, and none really suited my taste. A buffet would have made the dining experience much more enjoyable.
Simon
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The best location. Great staff. Amazing views. We will be back.
Sally
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely view from our room/balcony across the harbour and although there was noise from the road and the harbour the room was well soundproofed. Check in wasn't so good. We arrived a little early and were told our room wasn't ready and that they'd let us know when it was. We waited till long after the check in time and eventually decided to look for the room ourselves as the desk was busy and nobody had come back to us. The room was ready but not easy finding it due to the layout of the hotel and we had to ask someone to know that there were different lifts. Staff were very friendly and helpful. Lovely outdoor and indoor pool. Breakfast choices were ok but a bit limited and the breakfast room extremely busy and crowded. Only one coffee machine working so always a long queue for coffee. I'd recommend this hotel for it's location near the harbour and ferry terminals but you need to be aware it's a steep uphill climb along a busy road. Our room was in the newer part of the hotel and was in good condition. They seem to be doing a lot of work at the moment to expand the hotel but we weren't bothered by it.
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Gayle
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We did not receive the room we requested and so they promptly upgraded us to a really lovely room. Exceptional staff. We enjoyed our stay. Thank you.
Keith
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location overlooking harbour and staff helpful and attentive. Short 400 yd walk to quayside and restaurants and bars. Also the main transport hub for ferry, bus, hop on and off buses and all sorts of seagoing boats to take you around the island. Cannot be beaten for position. The hotel is undergoing restoration and will be amazing once completed but it’s well managed and you should not be put off as the hotel still offers a wonderful 4 star experience with excellent dining and wine.
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Sebastian
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is very dated and needs an upgrade to bring it into the 21st century
Gili
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Old hotel which has gone through massive extension with some parts still being worked on. We stayed in the newer part of the building. The room was very big and classic design. Terrace was a big bonus which I did not expect. Staff is very friendly and professional. Outside pool is amazing!!! Breakfast buffet was very good and worth it
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keith
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location is great and not far from the harbor. The staff was excellent and very friendly. Unfortunately, we could not use the pool due to bad weather during our stay. The only drawback we found was the bed could use a new mattress. Other than that, the room was clean and comfortable with an amazing view of the harbor.
Number of reviews per page
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