Hotel going through refurb,grass outdoor pool needs replacing, excellent value for what we paid,would book again

Amazing!

The pool is great but the artificial grass is far from ideal its very hot to walk on and is badly laid and a trip hazard! Was not impressed with the cleanliness of the bathroom when we arrived the toilet was far from clean. The rooms are nice and cool in the hot temperature we had. Good location though great views.

Large, clean room with an amazing view. The staff were helpful. Beautiful pool, good location in the harbor. Great selection of fresh food at breakfast, but coffee was bitter, not tasty. The hotel is old, some cracks in walls and terraces, the many elevators are a maze, not all of them worked. We needed to take stairs to the elevators, or take an elevator to change to another elevator. Take maintenance staff starts work early, they work hard, but they also woke us up after 8:30am to fix an issue in the room, on another day there were construction notices at 8am above our room. The AC can be lowered only to 18C, it stopped working on one of the days for a few hours. The reception did not have a cart to put our luggage on to take to the room, all needed to be carried. No AC in the hallways.

Muy buena ubicacion, lo unico malo es que el aire acondicionado se apagaba cada 2 horas y el calor era fuerte

Excelente ubicacion, es un hotel viejo y el aire acondicionado se apagaba cada dos horas, eso fue lo unico que no me guste

Nice hotel lovely views from the pool and the rooms. Hotel deco in the room was a little outdated but all functional and bed was comfortable. Having a balcony with a table chairs and sunbed was great. Although it can be noisy with the comings and goings of the road and ferries but only when sat outside not during the night. Air conditioning was great and needed local restaurants nearby served great food. A nice break for a solo traveller

The infinity pool was amazing - very clean and fantastic views. Plenty of sun loungers. Generally cleanliness was ok - not great. Pretty worn decor and pool toilet facility was gross. Reception weren’t very helpful on arrival. Staff change next day and they were much better. Amazing location and attentive bar / restaurant staff. Breakfast was lovely - lots of choice and very fresh. Overall fab hotel, location and pool - just a bit shabby

Everything about the hotel stay was perfect. It was my husband's birthday while we were there and they decorated the room with balloons and banners which was a lovely touch. The infinity pool was amazing. There is construction work going on at the moment but it didn't impact our holiday at all. The staff were so lovely and friendly. I will be definitely be going again.

Extremely friendly staff,lovely rooms and very pleasant amenities!The pool with a view was also a lovely surprise.

We are returning customers and no matter how many times we visit Gozo, The Grand is always our home away from home. We always stay in a superior seaview room because the view is just amazing. I wouldn't hesitate to recommend The Grand Gozo.

Excellent location, spacious, comfortable and clean room, abundant breakfast and very helpful staff... And the cherry on the cake? Martin Sapiano who helped us each time we met on the premises. Will visit again for sure

The staff couldn't have been more helpful. Room was spotless. Breakfast was good and the pool was wonderful. Thank you!

It was ok

Very helpful and professional staff, quality of rooms varies, but location is very good.

Hotel aging a bit Great view

We loved this hotel - we had booked a Superior Sea View Room with balcony, and it was lovely. We had breakfast included, a great choice of hot and cold food, buffet style. The hotel is walking distance from the ferry terminal, but it's uphill to get to the hotel, fine if you have light luggage! The hotel's outdoor pool is really lovely and spotlessly clean. Local buses go from the end of the road. Nice local restaurants within 15 mins walk. All in all a fabulous location, we'll definitely stay there again.

Great location and facilities.

Lovely hotel, loved the balcony view of the sea! Closest metro to the ferry port which was very convenient.

The property is in major need of a refresh or should be knocked down and start over. The floors, the lifts and all of the corridors are super confusing. It would be a nightmare for people who have special needs and who require walker or wheel chair. The room was adequate for sleeping but when you looked around it was dusty, dirty and in need of a complete makeover. The food at breakfast was adequate and the rooftop buffet was good but a little pricey and did not include even water at the table however a glass of wine was included.