Macdonald Hill Valley Hotel, Golf and Spa

Explore Macdonald Hill Valley Hotel, Golf and Spa
7.8
Pleasant
From 728 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

8.8

Service and Facilites

8.2

Traveler Reviews Macdonald Hill Valley Hotel, Golf and Spa

Number of reviews per page
20
40
Top reviews
Susan
icon-with Pet
with Pet
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Only an overnight stay but everyone was most kind and attentive which made me and my very small four legged company feel very much at home... thank you.
Thomas
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately this hotel is looking very tired. The rooms are shabby and dusty. Stains on the walls and on the ceiling of the bathroom. But, the staff were very friendly and the location is great.
chris
icon-
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

wow worse hotel I've stayed in a while. Awful dated rooms with dirty carpets and all walls marked with scuffs and stains. Beds are not changed daily, rooms are not cleaned daily, no fridge in the rooms, water filter machine at the end of the hall way broken so have to go down to another floor to get water. Television comes on during the night on it's own. So have to move the cabinet out to switch the main plug off. This was switched off when I arrived so they know about this fault and haven't sorted it. Ordered room service which was awful and burnt didn't realise you could burn scotch eggs, also chicken tikka masala had chard black chicken pieces. Hotel so dated and dirty will not be staying again although the golf course looked nice. Feel bad leaving a bad review but I travel a lot and had high expectations for this hotel as I planned on booking a weekend with my wife here but no chance after this experience.
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Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall a lovely inviting place as you approach and the lighting etc. Pleasant staff. Havent used the facilities, spa etc. Lovely spacious rooms. Nice to have kettle, tea, coffee etc plus hairdryer, iron etc in the rooms we have been in. This is our 4th overnight visit.
Clare
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Parking great room lovely
NICOLA K
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Easy parking and nice facilities. Breakfast was ok but could do with some decent coffee
Andrew
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ok condition but starting to look tired in places. Facilities are great for outdoor space and exercise options.
Lesley
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The staff were very friendly. The thing that disappointed us was the breakfast as we paid £18 each for a very mediocre breakfast certainly not worth the money. The cooked breakfast was in canisters and barely warm and very little choice of fresh fruit cheese and cold meats the tea you had to make yourself the coffee also make yourself and having stayed in many hotels over the years. This was probably the worst breakfast we’ve ever experienced.
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Andrew
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8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Ok value for money
Michael
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Shower mixer faulty. Couldn’t reach tepid temperature…. No refund offered after complaint.
Patricia
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Room was lovely and clean. Good location for our trip. Convenient parking.
Andrew
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

OK stay. Rooms starting to look a little shabby but generally it's an ok hotel in a convenient location.
Lynne
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was reasonable priced and set in stunning grounds. My room was clean and comfortable. Nice to be able to use the pool at no extra cost. I would consider staying here again and would recommend.
Andrew
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6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Decent facilities but it's starting to look really tired in places, particularly bathrooms
Andrew
icon-
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Just okay and nothing more. Staff are pleasant but restaurant service is below par and the rooms are looking dated.
Andrew
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Ok. Rooms looking tired and most have been in need of some repair over the last few stays
Samantha
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was suitable and golf surroundings very pretty. However we had a broken toilet seat. I did find the food expensive for the quality that was served. Breakfast was also average, and seemed disorganised.
Andrew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Clean, comfy room
Andrew
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Staff on reception are really good and the rooms are fine. Service at breakfast is terrible. I waited close to 5 minutes for someone to come out of the kitchen to find me a table, then 15 minutes for a bowl of porridge that was barely lukewarm when it arrived.
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean room, staff was great.
Number of reviews per page
20
40