Spotless room Great view

Lovely staff and lovely stay thank you

Disappointing Anniversary Stay We booked a Deluxe Ocean View Suite at Mantra Ettalong Beach to celebrate our anniversary, and even called ahead to confirm we’d have a beautiful ocean view on a higher floor. Unfortunately, our experience didn’t match what was promised or paid for. Arriving at reception, we were told that the room we were meant to have is no longer available. Appalling service! The room we received was not deluxe, tired and dated, with two single beds pushed together instead of a king. The bathroom was disappointing, with mould in the shower and an old spa bath that was high and awkward to step into. Not a deluxe ocean view suite. The “ocean view” was more of a pool view on a lower level, where we could clearly hear conversations from the pool area, which made it feel far from private or special. Definitely not a room suited for a celebration. There was minimal acknowledgment of our anniversary, just drink vouchers for the club next door that didn’t cover basic drinks. Had we got the room we were promised, I would have rated much better. Overall, a disappointing stay that didn’t match the price or promises. We won’t stay here again.

Yes the room was very clean and friendly staff

What a GREAT Hotel !! Can’t beat it, book it, you won’t be disappointed. Steve H.

Nice property across from the water. Clean and nice restaurants around area.

Great location and excellent space in the rooms. Clean and maintained, had a minor lived in smell but overall a great place to stay.

Clean rooms, plenty of storage, quiet rooms

Good location

Nice one bedroom aoartment with weell equipped kitchenette. The sofa bed was uncomfortable. Great location next to the beach and close to a suoermarket.

Great location. Loved pool area. However room could do with some work. We stayed in 2 bedroom suite and all the curtains were ripped terribly. Room we had must have been a disabled room at some point and toilet wasn’t positioned great… tv was very small and tiny lounge… I expected more for the price.

Very central location. Easy walk and access to town.

Great hotel and location would use again

Great location, amazing room, great facilities and good food options close by

The pool was provably the only thong

Very lovely -would like to spend more time there as I didn’t have time due to the conference schedule. Do you do packages.

Was at a conference so couldn’t enjoy the hotel and beach

Well appointed, clean room. Professional staff. Recommend.

The receptionist was very nice and efficient. I enjoyed the room, I hope you guys offer rooms on special prices every now and then, which would make me come and stay more often. The room it had all I needed and more, and the swimming pool is lovely. Next time I will try to stay in a room with water views.

Great place