Overall Ratings & Reviews Hilton Promenade at Branson Landing

The staff was rude! Wanted a cart to load our luggage to take to the room but they wouldn’t let us without a staff member. We didn’t need a babysitter or help. We just took 2 trips. Had to pay extra for parking each day $22 a day. $32 a day for valet Limited parking in a parking garage for patrons and the staff was parking valet vehicles up front in the handicap areas and left 0 space for self parking. With the Hilton name it felt way overpriced for what we paid. Was expecting more. It was just average. Also didn’t look like the shower was cleaned before we stayed. Lots of hair that wouldn’t have been there if it had been. The whole point of us picking Hilton was to enjoy the stay as well as the area. Branson didn’t disappoint but Hilton did.

It was misleading advertising! We were sent an email the day we were to check in to tell us we had to pay for parking. Then the breakfast was at the adjacent hotel where you had to pay for that also!

Quick , easy, friendly

Unbelievably gorgeous suite. Balcony overlooked the landing square, offering the most wonderful ambiance.

Great location with no reason to fight Branson traffic! Food, shopping, views all under your feet. The room was nice and clean. Husband did have to fix the blind but had a great view of fountain. Bed was too firm and uncomfortable which made the rest of the vacation difficult to enjoy. Tried getting a bed topper and more wash cloths. After 3hrs, gave up went to dinner and had to call again. Fan never shut off and changing temp just caused it to blow hot or cold accordingly. All in it was nice but too many details missing to be worth the extra money

We booked a junior suite room. The AC in the bedroom didn’t work well, so we had to open the door between the bedroom and living room to share the AC in the living room.

The staff were very nice!

Great property, friendly staff, and a good location.

Room was amazing

Love all about this place and employees.

We loved it!

Beautiful hotel, in the heart of local dining and shopping. But the breakfast is not always included due to them relying on their sister hotel across the road offering the breakfast buffet. The waitress did not ask or tell us about this, so we ordered and then were told otherwise. Our waitress was unprofessional looking and kept wondering off. She was odd. But other than that it was nice.

Walkable and very safe environment

The location is perfect. The rooms were clean and had everything we needed. We didn't have the ability to control our room temperature (a tad warm at night) and the bed was super firm but other than that, the staff was superfriendly, valet is amazing, and we will definitely stay here again.

The facility and the location are great! You can’t beat the location right outside of all of the Branson, Landing, shops and restaurants! Some of the front desk staff were just going through the motions so to speak While breakfast was included with my stay I didn’t realize it was a couple of blocks away in the other Hilton. Not a terribly big deal except it was pouring rain half the time I was there. This was the first place I’ve stayed in a long time that there were no water bottles provided in the room. I know that may seem small, but it just seemed that the facility was lacking in some amenities. The only option for coffee in the morning was a three dollar cup out of a machine. Again, the location and the facility were amazing. The Bellmen and the overnight staff were awesome as well! I just felt for the price, some of the basics were missing.

The gentlemen at the front desk was dismissive however the lady that eventually checked us in was truly pleasant and patient.

Very nice clean cabin with everything we needed. Would rent again.

Easy access to everything Branson!

All good

Great restaurant and entertainment opportunities!!