Great place to stay, clean room

Well located

Very rude staff they didn’t cooperate with us even arriving with my 11 years old at 2am, she gave us hard time because he was not on the reservation we only use the room for less than 4 hours.

The room was spacious, clean and the mattress firm and the pillows perfect. Staff were most helpful too and there was ample free parking.

The property is in need of an update, pillows are hard, showers old.

Large, clean room. Very comfortable bed

The hotel was close to transport links, and the hotel itself was quite nice, most of the staff were lovely however some came across as quite blunt, and uninterested, compared to treatment we saw with those from Italy. The dinner food at the hotel was disappointing however the breakfasts were lovely and the wine was amazing. Our hotel room was nice however the extractor fan didn’t work in the bathroom, and the door of the bathroom had a broken latch meaning individual privacy was a bit of an issue

Clean room, great location

Great customer service provided by Artur.

Staff ignored us for a while, we waited to check in even after they started the check in would get preoccupied with other things that seemed very less important than paying attention to the guests checking in, the whole place smelled like a hospital and not in a good way, the bathroom was super nasty and had old uncleaned mildew everywhere around the shower, we checked out 1 hour after checking in with no refund and left to a different hotel, will never come back to hotel cruise ever again.

Nice staff, clean room

The staff were friendly and helpful. Truly exceptional. Thank you.

The overall stay was ok

Was a fantastic hotel and did a nice surprise for us for our honeymoon. However only reason it doesn’t get the 5 stars is that they put two single beds together which makes it uncomfortable, that is not a double bed and the duvet is very bad too as it is not wrapped just has a cloth over top and bottom. Would be a 5 star if they fix those things.

This was a very nice property with a very attentive staff.They did a very good job at meeting your needs.

Clean , convenient for passing travelers, excellent breakfast choices

We do not consider this hotel to be worthy of a four star rating. Our room had a hole in the wall and a hole in the back of the bed. The shower did not drain properly. Some staff were generally disinterested and the hotel would not lend an umbrella for the rain.

There was no kettle. Would suggest hotel keeps hot water kettle for tea and coffee

Location is near Como but you need a car. Breakfast was very good. Rooms were nice and clean, and a/c worked well.

Excellent location on our journey home to uk from Italy. Close to motorway. Breakfast had a great variety in offer and well presented.