Overall Ratings & Reviews Holiday Inn Express & Suites INDIANAPOLIS NORTH - CARMEL by IHG, an IHG Hotel

Staff prompt and attentive. Best stay we have had anywhere in a long time.

Great clean rooms friendly staff will stay again.

This hotel was just ok.

Clean, organized and well treated as guest.

GREAT breakfast!!!

I liked the water fountain out front

Generally, very clean property, with good breakfast, nice pool area, and comfortable beds. I wouldn’t recommend it to folks who are light sleepers – the two nights we were there, they had kids sports teams in the hotel and they made an incredible racket running up and down the hallways. Not on our floor - the floors above and below us! Just walking across the floor in our room it was so creaky that I woke up my wife. Poor construction?

Quiet, clean, nice staff, full breakfast.

The continental breakfast was the best.

Appreciated the handicap accessibility!

It’s a little outdated, but clean. Bed was comfortable, room was spacious.

Good breakfast bar, a little overpriced

Really nice, would stay again for a quick trip. Would not recommend if you are looking for a scenic location (though why you’d do that Indiana, I’ll never know!) but it is mostly surrounded by gas stations and shopping and fast food

Room 208 had water damage in the ceiling of the bathroom and it needed to be vacuumed under the HVAC unit. The bed was clean and comfortable. The water pressure and the shower head is wonderful.

Clean and comfortable. Definitely recommend

Liked the breakfast

Got in very late and when trying to check-in had to wait quite awhile for someone at the front desk. Front desk person said they couldn't find my reservation even with having the booking confirmation number. I had already prepaid for the room so it was very frustrating to say there was no room booked for me. Had to book another room, at a higher rate, and use card again so basically paid for a room twice. (Hopefully will be refunded for one of the bookings!) The room was fine, beds were comfortable and the breakfast in the morning was good. Outside of the issue when trying to check-in, everything else was good overall.

Very clean property. Breakfast was included . More parking would be nice.

The check in girl was snotty - TWICE. Not a welcome feeling.

We had an outpatient procedure done at the hospital 2 miles away. Perfect! They had quiet hrs from 11:00 pm to 7 am. Very nice. We had to be at the hospital at 5:30 am. The parking was good. The area was good. Everything went very well.