Overall Ratings & Reviews Côté Thalasso

Very nice SPA. Banyuls is a very beautiful place

Have to say that i'd read mixed reviews of this hotel previously but decided to see for myself. Quite honestly i wouldn't bother to return. Whilst the hotel itself is quite old it is being improved, that said my main issue with the hotel is the lack of service and the rules! This hotel could easily be great if the management made some simple changes, firstly remind the staff that it's their job to look after guests. I asked for an iron and was told i had it wasn't possible! It turns out there's one iron available for the entire hotel and it's only available at set hours. I'd have put my shirts in for pressing and paid but the hotel doesn't offer a laundry service!!! Then there's the rules that make you feel like a teenager at a youth hostel! The fact they have an outdoor swimming pool is pointless as you can't actually enjoy it. There's no drinks service there and you can't wear swimming shorts! For some reason the hotel are also extremely forceful about the fact that you must get changed in your room before going the pool (no idea why). WiFi requires reception to produce a print out which they seem to do reluctantly, then once you have it the WiFi is pretty poor anyway. I honestly think i've had better service in a youth hostel!

Everyone was lovely, hotel, pool and food really enjoyable. Breakfast buffet was a real treat, way better than most

A pleasant hotel with a wide selection of spa facilities just a 10 min walk or short drive to an array of sea front bars and restaurants. Hotel very clean and good service but could do with updating.

Thalacap is a nice hotel but the rooms are very basics. The restaurant was nothing special and quite pricey for what it is. We ended up eating in town. The breakfast was really nice. The facilities are great and we really enjoyed our stay. I would have more in the gym as it is extremely basic again. The instructor Lionel was very friendly and really helpful. The Wifi was a joke and each time you have to enter the code, it wasn't working all the time.

interesting hotel halfway between a rehabilitation centre and a spa. We were only staying one night, but it could not be described as atmospheric or intimate. The decor was tired and in need of updating, especially the lifts, corridors etc. Dark corridors lit only by timer lights, and if you were to slow getting to your room you were plunged into darkness. Wonderful views over the bay, friendly reception staff.

although I had a previous good experience with it, this one turned to disaster. The reception women were fine, but the restaurant staff left a lot to desire. One waiter, in particular, in his early 40's was rude, and tried to up my bill with a magnum wine, I never ordered.

terrible experience with Restaurant staff, 2 waiters in particular, a young woman, who could improve her customer relations skills, and a male waiter(38 - 40 y.o.), extremely nasty, and on top of that tried to overcharge us, by including a magnum bottle of wine we did not order. I stayed there once before, and it was fine. But, not this time, although, the staff at the reception was fine, the young women working there were very pleasant. I would not recommend this place, because, one time could be fine, and next time awful.

The hotel is in an absolutely beautiful town. It is a bit of a hike up a hill from the town center. We were there for the town, not the hotel's spa, and so that aspect was lost on us. It just lent the hotel a funny chemical smell. The staff were generally helpful, but the place wasn't the best fit for tourists looking for the Banyuls-sur-Mer experience.

Hotel - well its a Spa and caters mainly for short stay visitors. The hotel is set up a hill just outside the town. Very step and wynding road and the shortcut from the town via steeps is even stepper! The hotel has a limited choice on its evening menu. The Spa Hotel is geared up to visitors having lots of treatments. Town is very pleasant and if traveling around the area the local bus is only 1euro to any local destination.

Les photos sont trompeuses. L'hôtel est correcte et le spa sympa mais la prestation ne correspond pas au prix demandé. notre chambre donnait directement sur la route et l'accès à la plage n'est pas aisé contrairement à ce que laisse penser la photo.

Séjour au top du top, irréprochable, sur tous les points, un accueil très chaleureux, avec un personnel très professionnel et un cadre idyllique !!

Excellent !

Sejour confortable, pas trop de monde dans les parties communes, calme

Séjour de détente assuré, chambre grande et spacieuse, déçu par le manque de variété au restaurant sinon très bon

Un fin de semana de desconexión. Todo ha ido muy bien. Muy amables y atentos. Habitaciones renovadas. Muy cómodas.

Chambre correcte, gentil personnel, par contre l’odeur et la propreté du thalasso est à revoir…. Surtout l’odeur ou je n’est pas pu profitez car cela me donner envie de vomir….

Séjour qui aurait pu être agréable mais pas avec ma mère !! De 88 ans... Chambre spacieuse mais pas de porte ds la salle de bains !! Et bon Resto mais rien de léger le soir, pas de salades...

Je suis revenue avec plaisir dans cet hôtel que je connais depuis 9 ans. J'ai constaté avec plaisir que beaucoup de travaux de rénovation avaient été effectués. Je recommande cet endroit car c'est idéal pour se détendre: piscine intérieure chauffée à l'eau de mer, sauna, salle d'aérosol marin... Le restaurant B66 de l'hôtel sert une très bonne cuisine. Tout le personnel est aux petits soins pour les clients. Je reviendrais encore!

Tout était parfait