7.2
Pleasant
From 392 reviews
Cleanliness

8.2

Room Comfort

6.6

Location

8.2

Service and Facilites

7.8

Traveler Reviews RH Rochester Concept

Number of reviews per page
20
40
Top reviews
Ruben
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was so nice confi & very spaceful for two people, the breakfast was planty & delicius!
OTTO
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Near a few interesting areas.
Janet
4.0
/10
Reviewed 172 week(s) ago

Hotels.com verified review

We have been regular customers at this hotel for about twenty years. Unfortunately on our recent stay we found the gentleman on evening duty far from helpful. Post pandemic …common areas clean and freshly painted…rooms a bit on the tired side…breakfast adequate if you want a sugar bomb start to the day. We would no longer recommend this area as either safe, nor interesting for a stay in Buenos . It’s depressing to say the least.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 289 week(s) ago

Expedia Group verified review

Great location, nice staff Breakfast is just ok. Same exact things every day. Shower is pretty Small Overall it’s pretty good
Antonella
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 290 week(s) ago

Expedia Group verified review

We cannot fault the location which is very central. However, I would expect that all the team at Reception would speak English - at least to a level which we can understand one another. For the price paid the hotel amenities are OK - however we didn't manage to get a good night sleep esp. over the weekend. No soundproofing of the doors nor the windows
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Verified traveler
icon-Business
Business
6.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

Very small bathroom. Very noisy room. I could hear convetsartion and sounds from the room nextdoors.
Verified traveler
8.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Stayed there in three occasions. Good value, excellent location. This is not a luxury hotel but rooms were clean and ready. Breakfast had hot scrambled eggs, cold cuts and some nice pastry, not expensive. Staff was curteous and helpful. One room had noisy ac and they moved us promptly for the next night. Would go there again.
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Carl
6.0
/10
Reviewed 371 week(s) ago

Hotels.com verified review

Very much a micro room. I think the other RH property 2 blocks down would have been more spacious. Not many restaurants nearby unless you like pizza, and the hotel breakfast didn’t have much flavors. Same thing daily. Shower door would not close completely...water gets onto floor.
Verified traveler
6.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Bedroom and bathroom are very clean. Beds are comfortable. The triple room is feels very small for three of us. There is no in-room climate control, so the central air conditioning is controlled by the hotel for the entire floor. We asked to turn down the AC at night, the hotel offered more blankets instead. Central location. 1 night is okay, longer stay not recommended.
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Verified traveler
6.0
/10
Reviewed 421 week(s) ago

Hotels.com verified review

The hotel seems new (not sure if refurbished) but seems inneficient maintance will make it look more run down soon. I was not on a leisure trip, so for what I needed it (stay close downtown to run errands) was perfect value for what I spent for only 2 week days. Staff was VERY cordial. At noon I came back to my room and it was still undone, nevertheless back at night it was all clean and tidy. Strangely got a knock on the door around 9pm asking if I needed extra cleaning. The bathroom is really small, very dim lighting, shower-cabin type, you need to be skinny to not bump onto stuff. The shower door wouldn't shut/seal so the water ran widely out to the rest of the shower. There was hardly any hot water. Not many power outlets. Cable TV. The TV desk/closet is just such a cumbersome furniture taking a lot of space and squeeking everytime you touch it, again, the room is really small and tight. The A/C is building central (no independent control in the room) and it was really warm (sept). I had to leave the balcony door opened to let it cool down. Of course in the downtown area, streets are really loud, so either bare the heat or use earplugs to sleep. There are no great views, just an abandoned construction across the street. The fact there is a nice balcony with artificial grass floor I believe is an advantage for smokers. The hotel entrance sliding door motion sensor wasn't working and at times you had to stand there waiting until somebod noticed you, the bell is broken too.
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Verified traveler
8.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

Great location to move around town, safe, etc blablabla
Craig
4.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

Sewerage smell in room 802 a real problem as was the noise from the dance clubs until 3 am. If you get a back room without the smell ok as a hotel.
Alexandre
8.0
/10
Reviewed 488 week(s) ago

Hotels.com verified review

Room was small but well designed.
Cengey
10.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

The room was ver clean, hotel staff was very accommodating and spoke good English. Cheap and well worth it
Steve
6.0
/10
Reviewed 507 week(s) ago

Expedia Group verified review

The only negative is that the room is extremely small, but that is not the staff'so fault.
Gabriela B.
10.0
/10
Reviewed 534 week(s) ago

Expedia Group verified review

Good location, some street renovations made taxis and getting around difficult. Overall very good experience and would highly recommend this hotel. Room was a little small, but it worked, price accordingly. Staff was very nice. the wifi was with a card and extra, OK, would be nice not to have to worry, if it just worked.
Alex
4.0
/10
Reviewed 551 week(s) ago

Expedia Group verified review

Breakfast not included, room too small, not climate controlled
mmmttt
8.0
/10
Reviewed 559 week(s) ago

Expedia Group verified review

clean room, although a little small, new decoration, helpful staff good location and very nice breakfast
mmmmtttt
8.0
/10
Reviewed 559 week(s) ago

Expedia Group verified review

clean room, although a little small, new decoration, helpful staff good location and very nice breakfast
Bigturk
8.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

Great hotel for reasonable price paid. Only minor issue was that booking said free lunch provided however there was a small fee for lunch.
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