I don’t recommend this property at all management not try to help me at all we had an emergency and that he chose to change my reservation they respond to me after five days with no help at all these guys stay away from those people are not helpful at all.not recommended
Gustavo
Leisure with Partner
6.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
A nice room, not clean enough. Parking by the street can get difficult. Carpeted.
Manel
10.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Safe and convenient
Elias John
Leisure
8.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Overall good, except it allows smoking. Rekik Mouna was very helpful
Alexis
4.0
/10
Reviewed 96 week(s) ago
Hotels.com verified review
I specifically booked because the listing mentionned a pool. I learned it was closed upon arrivel. Has to wait 10min before someone showed at the lobby.
Upon checking out, I was charged for the bottle of water that was in the room.
Saifeddine
Business and Leisure Family
2.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
staff was so unprofessional
Colin
Leisure
8.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
Great hotel in the centre of the city - great restaurant, great breakfast and lovely staff. shame the pool and spa were closed as it was off season otherwise great!
Ahmed
Leisure Family
2.0
/10
Reviewed 156 week(s) ago
Expedia Group verified review
Terrible staff. It took 15 mins to explain that I booked through expedia. They asked me to pay upfront which I found very uncomfortable after a long drive to get to Sfax. Room was good but not 4 star conditon.
Mohamed
Business
2.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
This is one of the worst experience I ever had, the hotel is very low in hygiene and not cleat at all, the air condition is very bad, bed sheets and covers are etching
Staff is very off
Derek
8.0
/10
Reviewed 178 week(s) ago
Hotels.com verified review
Had a bath towel with a hold in it one day
HOSNI
Business
10.0
/10
Reviewed 181 week(s) ago
Hotels.com verified review
Ottimo hotel, servizio eccellente, grazie a tutto lo staff per l’accoglienza!
Madi
Friends and Family
8.0
/10
Reviewed 187 week(s) ago
Hotels.com verified review
Good..could be cleaner
Boualleg
Leisure Family
2.0
/10
Reviewed 196 week(s) ago
Expedia Group verified review
This is the most terrible hotel we have ever had. Even if we asked for a room side, we were accommodated on the side whereas very loud noise of disco. There was nothing in the room : no mineral water, no tissue, etc.. The staff are very rude. PLEASE PLEASE AVOID THIS HOTEL
Verified traveler
Friends and Family
10.0
/10
Reviewed 207 week(s) ago
Hotels.com verified review
It was a great hotel with kind and friendly staff. Had some difficulty turning on the air conditioner but a member of staff quickly came to the rescue.
moezben
10.0
/10
Reviewed 221 week(s) ago
Hotels.com verified review
Staying in this hotel was super excelent the service , the suite the stuff i can't find anything negative to say about my 4 days in this hotel. I will back again. Thank youbto all the stuff
Jessica
Friends and Family with Partner
4.0
/10
Reviewed 259 week(s) ago
Expedia Group verified review
I arrived to the hotel with my boyfriend and our reservation on time but the front desk refused to give us our room. They denied us the room and told us to book another separate room because we weren’t married. This is absolutely disappointing.
SM
Leisure
6.0
/10
Reviewed 332 week(s) ago
Expedia Group verified review
My decision was made based on the start rating, not sure if this property deserves a 5 star rating
Verified traveler
Business
8.0
/10
Reviewed 333 week(s) ago
Expedia Group verified review
Good Points: large room with large windows
many English speaking staff tentative to listen to the requests
Poor Points: poor service at the restaurant
old toilet in the room
Chris
10.0
/10
Reviewed 341 week(s) ago
Expedia Group verified review
Very good, warm comfortable , room well equipt and everything worked, bed linen changed daily, breakfast exceptionally good for Tunisia and overall restaurant food was ok but not exceptional. Will be staying here next visit