Check in was not the best. The MOS clearly didnt want to be there. Didnt tell us about the only lift. The room was as far away from the reception in a very much less than full hoyel. We were 'treated' to the noise of the by-pass all night. The hotel was in a poor state of repair, I pointed out torn carpet to a MOS who laughed and went into an office. The ceiling over the staircase had a large crack across it. The breakfast was the highlight of the stay with friendly staff and a good selection of food and drink. I would NOT recommend this hotel.

Four off us stayed for a 1 week, the hotel and staff were excellent and very helpful, our room was very comfortable, bed was very comfortable. We did have a problem trying to get into our room, the key card did not activate and had to go to reception several times for new card. If we had 1 problem, it would be most helpful to have a handrail going up the steps to main entrance.

Only thing we found that was not very good the restraint evening menu was poor as hunters chicken fish & chips, Mac & cheese no new Zealand wine were all off leaving very little choice

This is a tired hotel. Reception was fine, the walk to our room past chipped paintwork and on faded carpet led to our room which had rusty hinges in the bathroom, a rusty plughole in the sink, and an extractor fan that was not working. On the positive side, comfortable bed. We did not pay a fortune for the room and it was only a one night stay. Just needs a bit of TLC

Hotel is situated in well maintained grounds,with lots of parking. Staff friendly and helpful. Room basic,needing updating.Comfortable bed. Great choice àt breakfast time from a hot breakfast,to cereals plus continental,in a lovely room overlooking the grounds at the front of the hotel. New carpet in communal areas badly needed plus redecorating. Having said all that the price was very reasonable,and it is a dog friendly hotel.

The room was clean and well equipped. Not being able to easily open the windows on the hottest day of the year was annoying. A hack to wedge curtains open to allow some air in through the tiny gap available was not needed. A fan was also not available. Having to order food via an app was not great. However it was hot when it arrived. Breakfast ordered for the room didn’t happen. No one took the breakfast order provided to hang on the door despite clearing the dinner tray. I can’t comment on the breakfast as didn’t have time in the end even tho it was paid for.

Really enjoy this old/new hotel would return

The whole feeling of the hotel felt dated and in much need of updating , the advert fails to show that each side of the lovely looking building are 2 great blocks of rooms. In the room almost all of the woodwork finish was worn ,exposing the wood underneath, bathroom had cracks and felt just generally dated,toilet had a very high water level, none of this made our stay very pleasant ,this was supposed to be a nice weekend away for our anniversary,but instantly felt very disappointed when we arrived.

Plenty of parking and fine for the money but rooms are tired and a little run down.

Only used for a short stay before flying from Leeds Bradford. It was clean, bed was comfortable and shower was fine. Otherwise we only had 1 drink in the bar before an early night.it was quiet and warm. Building looked a bit sad.

Parking good hotel ok lovley old building

Good

Breakfast was pleasant and plenty of parking

Basic seemed clean, just dated

Room's tidy and clean, recommend to stay definitely

Good location if you arrive by car. Lots of parking. Accessible with functioning lift. Have stayed there a few times. This time our was bigger than usual which was good. Did not have breakfast.

The venue is in need of modernising

This hotel is excellent, all the staff are very friendly and helpful and very polite Check in was easy The room was beautiful, very clean and comfortable Could have done with 2 chairs rather than 1 Bathroom was big, shower over bath, the water for the shower wasn't very hot Breakfast was nice and fresh, will definitely book again when we go to Bradford Massive well done Mercure!!!

Parking was safe and easy. The breakfast was good and plentiful. The building is beautiful but a little run down.

Great breakfast, plenty of parking, very pleasant staff