Both breakfast and dinner had a good variety. The dining area was clean and so was the room assigned to us. There was a tiny bit of pressure to purchase drinks at dinner time. There was maintenance ongoing with the steam room and one of the saunas but this was not informed at all on the booking page. Likewise the beach which belongs to the hotel was also unavailable and again not mentioned on the booking page. These information should have been made available on the booking page and also not mentioned by staff until I specifically requested information. What’s with the secrecy? I find such behaviour unacceptable and short of rude. If such facilities are unavailable then I expected a discount on the room rates.

Good selection in the buffet meals.

Lights in ro

Friendly staff, good facilities, good food

A beautiful hotel by the lake with a private beach in walking distance. Great selection of food for breakfast and dinner. The Spa and sauna facilities were excellent and spotless clean. There were plenty of sun beds in the garden. The views from the higher floor windows were stunning of the lake and surrounding area and the rooftop bar was a delightful bonus to watch the sun setting.

Despite its ugly appearance, it's a nice hotel, great views, good breakfast, easy access to private 'beach'. Downsides: poor room cleaning, very slow and unhelpful checkout

The property and all the facilities were good but most of the reception staff were really rude to the point I had to ask if I had done anything wrong to one of the guys as he was speaking to me so badly. It nearly ruined the whole experience of the hotel as I was there to have a calm relaxing time and didn't feel comfortable in the hotel everytime I saw some of the staff. The woman at the cafe/bar was very nice though

Pozitív: Hatalmas szaunavilág, kedves kiszolgáló személyzet az étteremben és bárokban, fantasztikus ételválaszték és ízek, skybar. Negatív: Érkezéskor komor és szűkszavú recepciós hölgy fogadott kevés tájokoztatással, hideg vízű wellness medencék + a tömeg miatt nem is fértünk el benne kényelmesen, penészes zuhanyzó a fürdőszobában.

My mom and I had a fantastic time. The ambience was amazing. The staff was exceptional. The food was world class, and the spa was superb. Strongly recommended.

The elevators are horrible. You have to wait almost 10 minutes for an elevator in the morning. It was clean but for the star rating of the hotel I expected a lot better.

Stuff is very friendly. Rooms are nice and spacious with lovely views, but very small lifts and you need to wait sometimes even 10-15 minutes to get up and down...with suitcases in busy morning time impossible. Also, not enough stuff at the dinner to serve drinks fast and replenish food....food run out quickly and waiting time was long....the worst was sadly the housekeeping team - woke up us first morning while children were sleeping and refused to leave and then just passed me the bin bag to clean the bin ourselves....after complaining at the reception that stopped but never got our room cleaned during our 4 nights stay which was a shame as it did put the whole experience down....

Nice private beach on Balaton lake.

Lovely room, stunning views of town and lake. Easy access to town. Tons of parking. Best thing is the hotel spa and staff there. Roof top bar with 180 degree views

Très bel espace piscine

Alles super einfach toll

Fint rum, hotellet ser slitet ut på utsidan. Bra buffe på kvällen o bra frukost. Trevlig personal!

Das Hotel war super- in 5 minuten Fußweg über eine Brücke war man gleich am Strand- eigenen Hotelstrand mit Liegen vorhanden- kostenlos und wenig Leutte.

快適に過ごせました

Kár, hogy nincs kültéri medence, nyáron biztos zavaróbb lett volna a hiánya, persze akkor ott a Balaton

Zimmerteppich nicht gut geputzt, Tür von der Dusche nicht ganz dicht, sonst passt alles.