Overall Ratings & Reviews Quest on Johnston

Great Downton location. Staff great.

All good

Range hood stinks Bathroom Exhaust fan not working

Always a pleasure, lovely staff, nice quiet place conveniently located and comfortable. Being able to book parking in nearby building through the hotel is a real bonus. See you next time!

Property was in a handy location, easy walk to the waterfront, shops, cable car and museum. Staff were friendly and helpful. Two bedroom apartment was comfortable and spacious although the bathroom was quite small. Parking was across the road in a Wilsons Car Park - $40/night if arranged through Quest on Johnston.

Lovely friendly staff member, very convenient, quiet, comfy.

Great value. Would stay there again.

The property is a little old

Room was dark and not like what was shown online.

Overall a great place to stay. Very clean and nice up to date decor. Staff very friendly. Well equipped. Downsides were no aircon so was too warm overnight. And everytime someone showered the plumbing system made loud sound like a foghorn which woke us up and was at an intrusive pitch. If you’re not bothered about that then this place is good value for money and in a great location for walking around the city.

Convenient location, friendly staff, room was surprisingly well done

No AC, most power sockets didn’t work, both sky tvs didn’t have any reception so no tv, no one asked how stay was when key was dropped off and fan in the bathroom didn’t work so everything in bathroom got soaked during shower. Overall spend your $180 staying somewhere better

It started off poorly right at check in. On the Expedia app it’s clearly advertised as “parking available”, which is one of the reasons I picked this hotel. Little do you know, you have to read the fine print and parking is limited. The hotel staff then proceeded to tell me she didn’t know what to do because she just returned from a vacation herself. I will also add here that the bathroom had mold all over the shower and there is clearly a musty smell, just disgusting. The next morning, this same employee (Tamara) proceeded to call our hotel room at 7:00am multiple times just to say parking isn’t advertised as available. We go to the front desk on our way out and she continues to say parking still isn’t available. She gave us horrible attitude and essentially told us off, HORRIBLE customer service. We return to the hotel just before 8:00pm and a different front desk employee offers us parking for additional $40 a day when we have now already paid to park the car elsewhere.

Very convenient, excellent staff service and dedication. However, noisy in the evenings due to music from nearby businesses.

Great location

Great location in downtown Wellington

Close to bus stop, nice restaurants within a block, close to ferry.

Location is great and staff are friendly

Great location

It was OK