Hotel Club Sunway Punta Prima

Explore Hotel Club Sunway Punta Prima
8.8
Very Good
From 69 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews Hotel Club Sunway Punta Prima

Number of reviews per page
20
40
Top reviews
Stefania
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful resort in a great location. Staff súper friendly and courteous. We loved everything about it and will be back hopefully soon.
Blanca
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel staff was so caring and nice. Rooms are much better than pictured! Would and will come back !!
Euniqua
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Room was clean. Staff was awesome! Pool was closed but the beach was 10 min walk. Really enjoyed it!
Melanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Lovely clean comfortable room with a sea view, complex well maintained. Good variety of food for half board option.
Lee
icon-Friends and family Family
Friends and family Family
6.0
/10
Reviewed 82 week(s) ago

Hotels.com verified review

We arrived the place was deserted not alot of people staying in April as hotel just opened which we knew what was going to be the case, Hotel.com and Expedia say on the website the swimming pool is open from March to November which isnt the case and a huge let down as we are a family with small chidren and only reason we booked was it having a swimming pool it opened day before we left, Had to hire a car to travel to beach everyday more expense we weren't plan on spending nothing to do in hotel with kids, Emailed Hotels.com on 1st day nothing back for 2 days then just an email saying we will credit you 140 usd about £115 we paid close to £900 for 6 nights £115 was an insult and they said nothing more they could do ended up getting £170, Room is basic but clean, views are stunning, Breakfast is nice fresh eggs how you want them, Dinner/Tea/Evening meal always cold we got there nearly every night at 8pm when it opened and was luke warm,
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Frances
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

This place was great, rooms need a little maintenance but other than that, worked perfectly for our family.
Jessica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The hotel is well equipped and looked after but as others have mentioned it could do with a bit of updating. We stayed half board and enjoyed the buffets for both breakfast and dinner. We did get a bit tired of it all by the end of the week though. We went in mid October and it was fairly quiet. We didn’t notice any other British guests but the hotel staff all spoke English for those times when our Spanish wasn’t up to scratch. The hotel is well located for a short stroll in to Es Pujols and the beaches there. We hired e-bikes one day which was a great way to explore the island without too much complaining from our 13 year old! A chilled out holiday which we all enjoyed a lot.
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Eugeniu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Old interiors….needs major renovations!
Arkadiusz
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 157 week(s) ago

Hotels.com verified review

Great location, quiet and isolated, access to the sea, good food, comfortable beds, rooms clean and spacious. Would happily come back or recommend.
FRANCESCA DE
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Posizione ottima. Personale gentile
Margeaux
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Wie immer alles super! Sehr schönes Zimmer mit tollem Ausblick!
Fernando
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Piscina accesso al mare Colazione
Micol
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nel complesso ottimo hotel
Simone
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay was very enjoyable overall, and we truly liked the hotel despite a few areas that need improvement. The highlights were definitely the exceptionally polite and helpful staff, who always made us feel welcome. The location is excellent, and the views are absolutely stunning. The saltwater pool is beautiful and one of the hotel's best features. We also loved the pool towels, which were soft and of excellent quality. The bed was extremely comfortable, and the shower had great water pressure. The main area that needs improvement is the breakfast and the overall food service. The staff should wear clean aprons every day, as this would create a better impression. The food often did not look very appetizing, and some ingredients seemed to be reused over several days. The plates and glasses did not always appear perfectly clean, and the juices were artificial and of poor quality. We believe the hotel would greatly benefit from hiring an experienced chef to improve the dining experience. The towels in the room were noticeably lower in quality than the pool towels and could be upgraded. The bathrooms could also be improved by removing the old-looking bathtubs or, at the very least, installing grab bars to make getting in and out of the tub safer and easier. Finally, we would have appreciated longer opening hours for the swimming pool. Despite these issues, we genuinely enjoyed our stay. The hotel's excellent staff, breathtaking views, comfortable rooms, and wonderful pool.
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Daure
icon-with Friends
with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

La camera che mi hanno dato non posso dire niente perché è nuova , lo stanno ristrutturando , il contesto è carino, circa due km dal centro. Pessimo il ristorante. Ho avuto un problema per una coppia di amici che all’ultimo minuto non sono riusciti partire per problemi di salute e mandando certificati ma loro risposta è stata CI DISPIACE. Vi racconterò come è andata.
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Alexandre
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

todo genial repetiremos sin duda
Francesco
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Personale ottimo. Half board di buona qualità
Elena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Muy buena atención por parte de todo el personal. Quedamos muy agradecidos a la jóven que nos atendió en recepción y nos facilitó el cambio de habitación puesto que en la nuestra no funcionaba el aire caliente. Las vistas y el entorno ajardinado una maravilla. El desayuno muy bueno, la cena no tanto quizás por ser fuera de temporada
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Hero
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Prachtig uitzicht
Hero
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

We hebben een heerlijke week gehad.
Number of reviews per page
20
40