The hotel is just ok since it needs some maintenance and paint work all over. Check in staff was not welcoming at all. No interaction but to request for our passports only and give us our room key. Literally, that and picking your keys from a box in an envelope with our names on it, would've been the same. Amenities felt poor considering that it's a 4 star hotel. I have stayed at lower category hotels and had more room amenities than this one. Thus, I guess this is a good enough option if you only need a place to sleep.

Smart tv in rooms Breakfast was very basic Staff were helpful & pleasant

We enjoyed our stay only the parking was quite challenging in a 4 x 4 no issues otherwise.

I got a duplex room for the first time, with a little balcony and skylight, and it was really nice. Clean, quiet and comfy

Ok

The location was perfect. Only a few moments walk to the cathedral, the river and lots of beautiful churches. Lots of choice for bars and restaurants too.

Xxxx

Are you sure this is a 4 star? Didn't see any obvious amenities to justify the rating. No business lounge, not even a quiet room to work in. Outlets v. sparse in public areas and even in the rooms (none by the bed). Rooms were huge but showing their age. Fridge didn't work (leaked in fact). Some of the public areas seem quite unkempt/scruffy e.g lounge furniture. Didn't eat or drink there so can't comment on that. Having said all that, great location close to the cathedral in the old district, near everything.

Bastante decepcionante. En la habitación hacía un calor insoportable, abrimos la ventana pero lo único que entró fue ruido de gente tomando copas. Ademas al reservar a través de esta plataforma me cobraron mas de 30€ por habitacion, que me hubiese ahorrado si hubiera hecho la reserva directamente en el hotel. No volveremos

Wifi in the room is a bit hit & miss.

Stayed for the night, very convenient inside the catedral area and near bars .

V

Second time staying at this hotel and will be back again. It’s location is perfect for being right in the centre of Burgos, the rooms are large and cleaned every day, all the staff we met were very friendly couldn’t ask for more.

Beautiful room. Very comfortable bed. Bath tub was an added bonus

Loved the location. Easy to see everything Burgos has to offer on foot from this historic hotel. Room was large and quiet. Furniture was old, some stains on the couch. As you can see from the pictures carpets were torn, lamps were broken and an electrical socket just fell apart.... So overall we paid too much for this hotel. Also, no coffee in the room. Coffee in the lobby needs to bought from a machine...

Excelente ubicación, el cuarto de buen tamaño solo que tenia un olor a viejo,

Great hotel, a few issues but nothing that would stop me from coming back.

Wow, what a wonderful surprise. Gorgeous hotel in the heart of the old city. Very convenient for the Cathedral all the lanes with bars restaurants and shops. And the hotel is designed and decorated in keeping with the history all around it. Lovely welcome and fantastic room. Underground parking too

Good hotel

A little tricky to drive to being in a pedestrian area but well worth the effort. We had an enormous bedroom with Seperate lounge and a Juliet balcony in each of them. Spotlessly clean. Friendly staff andnice breakfast. Parking is under the hotel and quite tight if you have a large car. All in all, we lived it and would recommend it!