Overall Ratings & Reviews Hotel Duas Nacoes

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Pros: downtown location in the center of all the activity. Courteous, helpful staff. Mostly clean. Cons: Noisy with major building Reno going on right across the way. Constant concrete jackhammer all day long. No elevator. Tiny room. Translucent bathroom, tiniest shower ever seen in an actual hotel.

This hotel is place near all activity restaurants shopping . The room are very small but comfortable for the price .We will book again .

Like many other reviews, it’s true, it can get very loud and noisy at night if your room is facing the street side. I was very tired and I wore ear plugs so I slept fine. The mattress was very old and I felt all the metal springs and that was not very comfortable.

Hotel pension style, small room, very clean and good decoration and staff extremely nice. You cannot find a better location.

Just the place we were looking for. Everything was walkable distances

Don’t know why it gets bad reviews, the location is perfect on the corner of the rue Augusta 2min from metro and 2min from famous elevator and famous arch and square. Rooms where clean and comfortable, only downside is soundproofing 1 night we had noisy neighbours but that’s not the hotels fault, lifts tiny but greatful as wooden steps are oldy worldly ok to come down but lift was great to go up in fit me and my little boy in but took a long time to go up! Just remeber to send it back down for next people! Safe well lit area on the corner of the Main Street so felt safe as a solo woman with a 10 year old walking the food on here is great and around £30 for 2 mains and 2 cokes similar to uk pub prices in the most tourist spot lovely bakery accross the road where we got pastel de natas and a juice every morning before getting on the metro. Perfect place to stay for a busy sighting trip around Lisbon we went everywhere from this location including a trip to the coast! It’s the only flat area of the old town and with the metro 2min we could skip many of the hills although obviously did lots of steps up and down the metro! The noise issues are down to inconsiderate guests which isn’t hotel fault so can’t counteract the perfect location

A nice hotel in the walking area of downtown. The gentleman working at check-in was absolutely wonderful and very helpful with restaurants and activities. The beds were very comfortable. The shower was fine once the water warmed up. Be aware there is no elevator service if you are above the fourth floor (which we were). We put our luggage on the elevator, picked it up on the fourth floor and carried it up to our floor. The location is wonderful for walking and you have access to anything you wish.

It was a great hotel friendly staff clean and tidy right in the centre just what you need

The location is very good

Very nice Hotel and location.

Needs a bigger elevator and bigger rooms other than that it was good

Hotel room needs to be updated. Shower too small. Bed not comfortable. Elevator was tiny. Breakfast was okay. Best customer service was Ana. She was so helpful, kind, and patient.

It was close to the square and restaurants. Great area for exploring. The hotel was in a good location, but not easy to find. The elevator was small and very slow. The staff was nice and helpful.

Lots of stairs and little elevator. The location is why we chose this hotel. Safe Andrea and clean.

The elevator didn’t work and we had to walk up and down a very crooked stairway with our large luggage. The people at the front desk were not helpful at all. The rooms were clean and nice but the no elevator was a terrible inconvenience

Es muy bien ubicado. Limpio y comodo. 1 solo ascensor para 1 persona y no funcionaba. Estuvimos en el piso 4. Hay 5. Increible. No son amables para atenderte ni les interesa ayudarte. Nos paso en todo portugal. Supongo que es cultural.

First the hotel across the street is under construction and will likely but for the next year so know that. The noise starts at 4am and goes until 5pm. The front desk people basically watched my wife struggle to get the stroller through the door. Not one person moved to help her but they did continue watching. Very odd for hotel staff customer service. Our room had prior water leak from the room above and black marks on the wall. Likely mold over all the shower if you weigh over 180lbs you would never be able to get in it. I have bigger dresser drawers than the opening of the shower doors.

It felt like a fraud and scam. I had to rent a real hotel the next morning immediately. Stairs are crooked and unsafe. No lift, only an unsafe small box freight like elevator for 1 person that goes off and stops all the time with no walls but just panels in two of its walls. Never saw anything that unsafe for a customer. The bedroom is extremely miniature. All pictures on Expedia and other platforms are a good Photoshop work. I highly discourage any customer from renting there. The receptionist lacks cleanliness and he handles your passport with greasy and dirty hands full of food whilst he is having dinner on reception area. An entire lack of competence. It was the unsafest and worst experience ever. An external agent audit should be carried out to avoid these experiences to visitors and guests.

Amazing Hotel, highly recommended