We were unfortunately in a car accident that totaled our truck and upon arrival had learned we were randomly selected for a room upgrade, I have never been more thankful, appreciated and appreciative of the amazing staff, facility and room! We were decompressed in the gorgeous ambassadors suite in the tub and on the balcony. It was a dream come true for a young couple who were on their way to Friendsgiving on a weekend away from our 3 year old! Thank you so very much for the experience and we have and will continue to not only recommend you, but will be booking again soon!