9.2
Exceptional
From 542 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.2

Service and Facilites

9.4

Traveler Reviews Jesmond Dene House

Number of reviews per page
20
40
Top reviews
Andrew
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice looking hotel with attentive staff in quiet location but still close to city centre. Breakfast good. Our room (in the attic) was too hot but we stayed during a heat wave. EV charger was ridiculously expensive but apparently they have plans to change provider. Relaxing short stay and will likely return.
Kyriakos
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This is a wonderful property right in the middle of Jesmond walking to the park. Staff are helpful and polite. Room was good size and comfortable nothing extraordinary though. Obviously this is an old house and in some cases it shows its age. Note it’s a 8-10 min drive to town so not walking to central Newcastle. There’s public transport which can take about half an hour or a bit more. But is worth the stay for its proximity to the park.
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Mrs LM
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We have stayed here a few times but as it was my husband’s birthday we upgraded to a suite and it was wonderful. Really big room with a lovely bathroom with twin sinks, a super bath and large seperate shower. Nice toiletries and large bath sheets too. The bed was very big and comfortable. Best of all was the balcony out onto the roof and behind the chinmey stack where it was great to sit in the sun in complete privacy with a cup of tea or a drink. I must also mention the lovely staff on reception - they are so friendly and efficient - and are a credit to the hotel.
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Garry
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely uniquely styled property we will be back
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The toiletries supplier needs to be changed or the dispensers changed as very difficult to use
Marko
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Everyone was super friendly and the girl who checked me in was very friendly and warm and considerate . We shared the same birthday so it was very positive. The atmosphere was very calming and peaceful and the afternoon tea with champagne was exceptional. The guys on the bar very friendly. Ollie and another guy made great cocktails and the grounds and gardens were so great and well maintained. The room was great also. With nice views of the dene. Bath and separate shower and comfortable large bed. I would recommend this place. Nice to find macaroons for my birthday surprise in room.
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Carl
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great place
philippe
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Major renovation were being done. Dust and noise and rubbish near the building. The hotel should have told us about the work. We would have stayed in the main building and not in the building under renovation.
Simon
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

This hotel is very comfortable and clean, and the staff are helpful and knowledgeable, but the pledge they invite you to sign about not needing to have your room cleaned every day for so-called environmental protection is horse manure. It’s just a green-washing way to save themselves money. Also, don’t order from the night menu (if you can even find one in your room) unless you enjoy waiting for 40 minutes for lukewarm pizza that gives you the runs a few hours later! Final advice for the hotel: don’t have a waiter come to ask me if I’d like anything else with my meal, I ask for orange juice, and then she tells me to get it myself.
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Michael
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very attentive staff. Cuisine expensive.
David
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Always an absolute pleasure visiting in this lovely hotel. Nothing is too much trouble for any member of staff
Alison
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Would definitely stay here again. Gorgeous hotel
David
icon-Leisure
Leisure
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely hotel, nice character. Staff excellent and facilities all good. Will definitely stay again
Jocelyn
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Lovely hotel next to Jesmond Dene. Great room with a balcony
Flora
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It was great
Graham
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very enjoyable stay in a lovely historic house. The breakfast was excellent and staff mist helpful and polite
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This was our second stay and equally as good as the first. We didn’t arrive until 12.30am but they were very accommodating of our late arrival. We will be back
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The service was outstanding at reception and we got our room early which was really appreciated. Lovely lounge areas for sitting and a nice bar area too. Cocktail of the week was delicious and breakfast was great. Bed was extremely comfortable. Beautiful surrounding area and fairly handy location if you like a bit of a walk.
Dianne
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

A quiet & comfortable hotel. Large nicely furnished room overlooking gardens. Attentive & pleasant staff. A welcome oasis in a city.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very warm welcome on arrival. Spacious room with good facilities. Clean and comfortable.
Number of reviews per page
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