Group booking issues with 2 rooms one had only boiling hot water in the shower the other freezing cold. Notified receptionist after first night of two - apathetic response ‘we report it but no one is in’ no apology no follow up 2 night stay no useable shower. Minor issue VIP booking no guests offered the 20% off food/drink….service continues to deteriorate. I mentioned following the 2 complaints on check out ‘Adna’ followed suit no apology barely an acknowledgement…..
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Afeisha
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was clean and comfirtable. Clise to station and shopping centre. Sraff were attentive when needed. Hotel was bright and reallynice.
Sarah
with Partner
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
AC noisy. Room noisy.
Can't fault staff as service great.
Dianne
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good experience all round, from check-in to helpful tips on where to go, etc.
Professional staff as well as very friendly.
Good sized room, comfortable bed.
Excellent breakfast with an amazing selection.
Wayne
Friends and Family with Friends
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Amazing staff on check in, so friendly and helpful, made a change from other hotel experiences I’ve had recently. The rest of the stay and room was good, I’ll be back based on your teams warm welcome.
Mohammed
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Ok
robert
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice room and amenities. Good varied breakfast options
Craig
Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
All good and clean.
Graeme
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Nice stay, comfortable.
Simone
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Always stay here when I come to Milton Keynes, wouldn’t stay anywhere else!!
James
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Really welcoming check-in and attentive staff upon arrival.
Was placed in a nice spacious and clean room for my overnight stay on business. Will definitely recommend and stay again.
Yizhe
Business
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Room was so dirty,
Wayne
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great location and amazing team. Check in staff were fantastic!!!
James
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great and convenient hotel, just a shame there is no fitness suite!
Laurence
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Perfectly fit for purpose
umesh
with Partner
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
central hotel to the hub where u can go to a bar within 1 min