Overall Ratings & Reviews Diana Hotel

Absolutely loved my stay! The staff were incredible and I really liked the room and the amenities. Can only recommend the breakfast, a wide variety with change every day! I had a very memorable time in Zakynthos and will definitely be returning. Thank you so much!

The hotel is a bit tired but in great location. Roof top bar and pool is nice, breakfast is good and staff friendly.

The property was amazing super clean and I cannot emphasize how friendly and helpful the staff was Sophia at the front desk was the sweetest and provided us with top notch service! Super clean and the location made our stay even more extraordinary

Everyone friendly and overall stratified with our stay

The common areas of the hotel and the room itself look really good, however the bathroom is small, outdated and it smells, it doesn’t make any sense that is hasn’t been refurbished recently. The bed is comfortable but the bed sheets are really bad, so thick and harsh! You can literally hear EVERYTHING from the other rooms and corridor and this is what I thought it was the worse about this hotel! I thought the breakfast was poor and not varied, but after staying in other hotels of the same sort in Greece, it seems to be the “normal”. But I noticed there are no lactose free options available. Definitely not a 4 star hotel.

The perfect location and staff members were so nice. I definitely come back and stay this place!

The bed was unbelieveably hard and uncomfortable. A/C was noisy and bathroom extractor noisy. Noise from the corridor and street were also very loud. Broken electical fittings in the bathroom. Parking was indicated on list of amenities but this was just street parking. Quite misleading. The room was clean but exceptionally dated.

Slightly dated but clean and comfy. Excellent rooftop pool/bar area

Absolutely fantastic. Breakfast was delicious with Greek products and new food every single morning. Staff was amazing, friendly and help me a lot with printing out my boarding pass and giving me a chance to have a shower and use all facilities including swimming pool even after my check out. All receptionist (morning/evening/night) were so thoughtful and helpful. I couldn’t recommend more.

The hotel location is perfect - right in the middle of all the action. The bathroom smelled and was very small. We were on the first floor and every morning heard loud noises because people were eating breakfast and could hear the chairs moving. We also were right by the cleaning room so we heard the cleaning ladies every morning. The pool is very small compared to what it looks like online. We did not sleep for the 4 nights that we stayed there. Also we had two twin beds put together as a queen bed and there was a separation in the middle so it was uncomfortable. Parking was difficult as well.

Staff very good. Room and bath not so good

We loved our stay at this hotel. The staff were friendly and helpful. We booked a tour with the concierge and had the best time touring the island and boating to Shipwreck beach and the blue caves. We loved our guide!

One of the ladies worked in the reception was terrible. Everything we asked was “I don’t know”. Her attitude was not friendly at all either. In addition, this hotel is very old. It is not 4 starts hotel for sure.

We enjoyed 2 night stay because the location is wonderful and room is pretty decent however the rooftop closed due to the weather and this place is very hard to find a parking. Front desk is very nice and helpful.

There is NO parking on the hotel!!! So please remove free parking in search criteria!!! Parking is on the street! The bathroom in comfort room is absolutely terrible small!! The superior room is normal size and the bath is OK! They changed our room because of this. The service and staff is very good, but the hotel is too old for 4 star....

Really good hotel close to everything ! great area and the staff of the hotel were very kind =)

Very nice hotel the staff all of them were amazing!!! The lady in the reception was very kind and took time to help me with everything I needed !! She was simply AMAZING! (the one with short hair) what a beautiful person! =) And ofc the barmaid on the roof top very very good cocktails and very kind also gladly took some time to inform me of the news on Greece adorable persone! !!! Amazing hotel!

You can't ask for a better spot in Zakynthos Town, Zakynthos, Greece. The staff is friendly and amazing. I booked for only two days but experienced a personal situation which required me to stay an extra day and even though they were fully booked agreed to find me a room or transferring me to a sister hotel close by. Love you guys!! God bless and be safe.:)

Nice hotel.

Staff are super nice and friendly. The only issues I had with the room was I had too many mosquitoes inside. I hate to be the one to complaint about it. The room was a little small but I guess it’s ok for the price at the time. The reception staff super friendly and nice which was a plus and the breakfast was nice.