Overall Ratings & Reviews Peppers The Hills Lodge

Thermostat not working in room, no breakfast menu in room to order overnight, 2 single beds pushed together rather than king mattress. Room service dinner was delicious.

Lovely clean modern facilities with a lovely Tudor style architecture. well located, easy to find and lovely gardens. Rooms modern. But would love a king-sized bed

A comfortable and quiet spot. Absolutely comfortable beds! Spacious room, too. Couldn’t fault the place on presentation. Enjoyed excellent sleep.

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The only reason I rated average overall instead of good was because I was disappointed with the television - it was not a smart tv connected to the internet meaning I could not use any streaming services. My wife and I were looking forward to streaming a movie and instead were reliant on free to air television with not so great reception. I was a bit surprised that this establishment was a bit behind the times in this regard.

We always find the property well maintained Staff are helpful and friendly Rooms are lovely and plenty of space clean and tidy. Thankyou

Staff were great, room was spacious

Great service

More safety in the pool area, for getting in and out, and less salt in chips when they give it.

I would love to visit again

Good place to stay. Not far from Castle Hill Showground.

Great hotel. Highly recommend

The rooms are comfortable and the staff is very helpful and polite.Restaurant has good food, but the menu isn't extensive

Great staff, quiet surroundings terrific stopover when visiting or driving through Sydney

Very convenient

I stayed at the Hills Lodge partly for a work function at Norwest Business Park. The hotel is quaint and the room was okay, very clean but well and truly outdated. The service was absolutely disappointing. Ordered room service for a late breakfast and after an hour, I called to see where it was and was told it was missed because they were so busy. I decided to walk up and then eat at the restaurant, which was almost entirely empty and I wasn’t allowed to sit down at a table at the restaurant as I wasn’t having high tea and had to eat by the bar with only lounge chairs, even though there were at least 10 empty tables! I declined and found myself a restaurant down the road. Staff were always polite, just terribly unhelpful.

Very good

Spacious room

Such a lovely and suburban hotel. The staff are friendly and welcoming and makes sure our stay in Sydney was comfortable. Would recommend!

Great trip really enjoyed the accomadation