8.9
Very Good
From 247 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.5

Location

9.1

Service and Facilites

9.0

People often mention about Novotel Hong Kong Citygate
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Bedroom (5)
Accessibility (4)
Ambiance (4)
Room Space (4)
Bathroom (4)
Hotel Area (4)
Surroundings (3)
Family Friendly (3)
Staff Friendliness (3)
Wifi (3)
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Traveler Reviews Novotel Hong Kong Citygate

Number of reviews per page
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40
Customer reviews
A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very nice hotel, comfortable, various menu on breakfast. Connectivity to the Citygate mall which we had a great shopping.
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S***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Very good location, beside the mall. There is shuttle service to the airport, and a nice view from the room.
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B***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
i stayed here one night for business trip. hotel location is super for leisure traveller in my recon, easy access to HK Disneyland and cable car ride to Ngong Ping plus attached to Citygate Outlet for a good shopping experience. over all Novotel Citygate is recommend place to stay in the area, and hotel also provide a free bus transport to get tobthe airport.
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H***z
icon-origin-TRAVELOKA
8.0
/10
Reviewed 12 week(s) ago
Bad experience staff threw away the food I put on the table, we prepared to bring food because it was difficult to find halal food. There was an apology even though initially the staff refused to admit throwing away food Then there was an apology from the manager but yes the food served at breakfast was still mixed with pork..not recommended considering the big name of Novotel
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1 people find it helpful
arya s. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
This hotel is located at the end of Hong Kong near the airport. If you want to go to Disneyland. Ngongping. Macau, it's suitable to stay here. It's integrated with the mall so it's easy to find food and shop here. The hotel is clean and comfortable.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Nice hotel! Connected with the mall, near to ngong ping and easy to access
1 people find it helpful
E***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel staff was friendly and I was given an early check in. I don't know about food because we didn't eat at the hotel because we had to go to the airport early in the morning.
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Brian S. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Hotel location is top. Walking distance to ngong ping cable car. Also located near with MTR, easy to go to Disneyland and city. It also connected to Outlet Mall, good products with reasonable price. Highly recommended for those who want to visit Disneyland and Ngong Ping.
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Agustina P. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Near to HKIA and easy to get lunch and dinner.
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T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Close to Hong Kong airport & Disneyland. There is a free shuttle bus from & to the airport every 30 minutes. Connected to City Gate which has many branded goods outlets, MTR, bus station. Rooms are spacious & clean. Cleaned every day & provided plenty of drinking water. We feel happy & comfortable staying here. Get affordable prices from Traveloka.
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2 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
The room is spacious and has a nice view. The staff are friendly and very helpful. The food is delicious and has many choices. We can access the lounge and enjoy snacks and a good view from the lounge
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Kie B. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 72 week(s) ago
Kamar nyaman, lokasi dekat bandara, akses mudah ke mall.
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D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
Very wonderful to stay in this hotel, I will stay again if I go to hongkong.
1 people find it helpful
Sukritta
icon-origin-TRAVELOKA
8.5
/10
Reviewed 83 week(s) ago
The hotel location is very good connected to Citygate Outlet. The staff is helpful and the rooms are clean.
1 people find it helpful
Kie B. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 99 week(s) ago
Lokasinya bsrdampingan dengan shopping mall yang luas, tinggal beberapa langkah saja dan sampai kaki capek mengelilingi Mal, toko-toko branded lengkap semua, mantap👍👏👋.
5 people find it helpful
Somsak O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 105 week(s) ago
เดินทางเข้าเมืองสะดวกด้วยMRT แต่ควรเลี่ยงเวลาเร่งด่วนเนื่องจากรถจะแน่นมาก แต่เราขึ้นและลงรถต้นสาย-ปลายสายเลยไม่มีปัญหาเรื่องที่นั่ง
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Alisa H. J.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 106 week(s) ago
Great location near outlet, airport and hk disneyland.
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Mario W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 112 week(s) ago
I like the hotel, clean and comfy, especially the executive lounge, the staff Junko very helpful and kind to guest. Overall will visit again.
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Sukritta P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 115 week(s) ago
บริการดี ต้อนรับคนไทยอย่างดี มีบริการรับฝากกระเป๋า มีบริการ shuttle bus ไป-กลับ สนามบิน ไม่ต้องเป็นห่วงเรื่องการเดินทาง เข้าเมืองสะดวก ห้องสะอาด วิวสวย กว้าง แบ่งเป็นสัดส่วนการใช้งานอย่างเป็นระเบียบ
4 people find it helpful
SIRILAK C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 116 week(s) ago
ดีมาก ที่พักเดินทางสะดวกมาก ใกล้แหล่งช๊อปปิ้ง เดินเข้าห้างซิตี้เกตได้เลย ใกล้กระเช้านองปิง เดินไปไม่ไกลผ่านห้างก็ถึงเลย ประทับใจในความสะอาดมากก ตอนไปนอนที่นี่วันชาติจีน ราคาอัพสูงถึงคืนละ12,000บาท ราคาปกติไม่น่าถึง คุ้มค่ะ ถ้ามีโอกาสจะไปพักที่นี่อีก
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